Reflecting on The National Family Business Awards: How a winning evening was reported

September 14, 2022February 1, 2018 by Eddie Ping

It’s been some time since our award winning visit to Wembley Stadium for the National Family Business Awards. Despite the time which has passed there’s still a spring in our step and buzz in the air. It still means a lot to us as being a family business is something which we’re very proud of and gains great respect from our customers. Naturally, family and friends were quick to pass on their congratulations but as time has passed, the news has spread and accolades have been coming in from the wider community. This in itself it a hue compliment especially as we’re proud of our community and the role we play in it employing local people.

Take a look back at some of the local coverage we received following our Award Winning evening:

‘@StairRenovation on Social Media: Pinterest

November 28, 2022January 21, 2018 by Eddie Ping

Pinterest is great online community where members create a catalogue of ideas with everything from home crafts to architecture. Home renovations sit happily in middle ground and our photographs, videos and ideas have been saved and repinned onto ideas boards thousands of times by users from all over the world seeking inspiration for transforming their stairways.

If you need staircase ideas for your home, whether for a new flight or a renovation this is a great place to start.

What our customers say: We’re glad you were recommended

November 28, 2022January 14, 2018 by Eddie Ping

Since 1996 we have worked hard to create a reputation that is second-to-none and we know that it takes years to build a reputation and days to ruin one. Unlike larger companies we don’t have a large budget for marketing and self promotion which is why such a large proportion of our business comes from customer recommendations.

Our customers are our ambassadors

When customers commit to investing in a new staircase, seeing an example of our handiwork firsthand gives them the reassurance they need that all our installations are completed to the highest standards using quality materials.

“We decided to contact Abbott-Wade once we had seen an example of their workmanship at a neighbour’s home and saw the quality we could expect.” – Mr & Mrs Swift, St Helens

“We had been looking around online and seen many companies offering the style of staircase that we wanted but we were wowed when friends of ours showed us the quality of the staircase from Abbott–Wade that they had just had installed.” – Mrs Foster, St Helens

Staircase Stories: Mr & Mrs Bell, South Shields

July 26, 2022January 7, 2018 by Eddie Ping

Mr & Mrs Bell were impressed by clean and tidy workmen who realised the vision they had set out with designer Colin Campbell.

“A good job well done!“

2017: A Year in Summary

November 28, 2022December 21, 2017 by Eddie Ping

With every year that has ever passed since our origins in 1996, there have been changes and challenges, triumphs and milestone moments.

2017 has been as eventful as ever, more so in fact…

What our customers say: Customer Service Is Important

April 5, 2023December 7, 2017 by Eddie Ping

“We were keen to express just how delighted we were with the whole experience – Thanks for a great service.” – Mr & Mrs Avery, Cambridgeshire

At Abbott-Wade, we know that transforming your staircase is an investment of your time as well as the financial commitment. We understand that customer service is important to our customers. As a family business, we make a point of treating our customers the way we would expect to be treated: With respect, patience and kindness. That’s why our award-winning business has award-winning customer service.

Staircase Stories: Mr & Mrs Thurley, Broadstairs, Kent

November 28, 2022December 1, 2017 by Eddie Ping

After being let down by another staircase company, Mr & Mrs Thurley found Abbott-Wade who exceeded all their expectations.

“The new staircase looks grand and stunning in place and we are delighted with the outcome. It’s a pity we did not find Abbott-Wade at the very beginning of this project and can highly recommend them for their professional service and high quality product.“

Our customers are our ambassadors

“We decided to contact Abbott-Wade once we had seen an example of their workmanship at a neighbour’s home and saw the quality we could expect.” – Mr & Mrs Swift, St Helens

“We had been looking around online and seen many companies offering the style of staircase that we wanted but we were wowed when friends of ours showed us the quality of the staircase from Abbott–Wade that they had just had installed.” – Mrs Foster, St Helens

“We were keen to express just how delighted we were with the whole experience – Thanks for a great service.” – Mr & Mrs Avery, Cambridgeshire

Request a free design visit

Call us on: 01744 634442

Download our brochure

Contact Us Today

***“We were keen to express just how delighted we were with the whole experience – Thanks for a great service.” –* *Mr & Mrs Avery, Cambridgeshire***