Abbottwade

Customer Feedback

At Abbott-Wade, we’re always striving to improve wherever we can which allows us to provide the best service for our customers. We do this by listening to what our customers have to say.

You can read some of the feedback we’ve received below so you can feel assured of the standard you can expect when you choose Abbott-Wade. You may also be interested to read some of our customer case studies to learn about how the whole process works for our customers from start to finish.

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Amazing company totally professional very happy with my redesigned stairs.”
Mr & Mrs Swindley, St Helens
Thank you so much for renovating my staircase and making it safe for my little girl. Safe to say she likes the glass. Thanks again, it looks gorgeous and I would definitely recommend!"
Ms Hoath, Manchester
Deft, Leicestershire
Mr & Mrs Deft, Leicestershire
Judge, Horsham
Mr Judge, Horsham
Golding DA2 Feedback
Mr & Mrs Golding, Dartford
The stairs look and are Fantastic!”
Mr & Mrs Harvey, Wolverhampton
greater manchester staircases
Mrs White, Manchester
We just wanted to say how delighted we are with the new balustrading. It looks superb and has transformed our hall. You have all been very patient in helping us to achieve what we hoped we could achieve - from Colin’s first visit, your survey and through to the final installation. The end result does that in every respect so thanks to you all but especially Lee and Mark who have worked with us on all details to ensure a excellent end result. They have been a pleasure to have around and their workmanship and attention to detail has been superb. Many thanks to you all and best wishes for Christmas and the future."
Mr & Mrs Cusa, Exeter
Burton, glasgow feedback
Mrs Burton, Glasgow
Shaw, Kent
Mr & Mrs Shaw, Kent
Merry, Margate
Mr & Mrs Merry, Margate
staircases-lancashire
Mr Tournay, Lancs
Robinson, Warrington
Mr & Mrs Robinson, Warrington
Pickles, Rochdale
Mr & Mrs Pickles, Rochdale
Warburton, Warrington
Mr & Mrs Warburton, Warrington
Mr & Mrs Tournay, Dunstable
Pasha WD7
Mr & Mrs Pasha, Hertfordshire
Ball, Knowsley
Mr & Mrs Ball, Knowsley
I am extremely happy with the service I received right from start to finish. The fitters were excellent and it was nice knowing them. Once again, I am thankful for all the help and advise I received from you. Please extend my special thanks to the design team and the fitters.”
Mr Kumar, Hounslow, London
Trayer, Leeds
Mrs Trayer, Leeds
oak staircases cheshire
Mr & Mrs Bruce, Cheshire
I am delighted with the staircase, it has transformed the hallway, stairs and landing."
Mrs Bramley, Abingdon
Loving my new addition thank you, You guys are the ultimate professionals!"
Mrs Swindley, Warrington
new staircases warrington
Mrs Barnett, Warrington
Mr & Mrs Cusa, Exeter
The end result is outstanding! Both Rob and Andy have done a first class job! Nothing was too much trouble for the guys – not even our 5 and 2 year old girls under their feet. Both have a great attitude. They are both passionate about what they, taking pride in their work. These guys are an asset to your business. Once again thanks for a superior installation. I won’t think twice about recommending you to family and friends."
Mr Allison, Hull
Davies, Cowbridge
Mr & Mrs Davies, Cowbridge
Tilley, Waverton
Mr & Mrs Tilley, Chester
Robins, Gloucestershire
Mr & Mrs Robins, Gloucestershire
Brown, Sheffield
Mr & Mrs Brown, Sheffield
staircases shropshire
Mrs Pascoe, Shrewsbury
Hepburn YO60
Mr & Mrs Hepburn, Yorkshire
Absolutely superb, it made the hallway seem larger and lighter and we are delighted with the job. Everybody who comes to the house comments on how good it looks, I would highly recommend Abbott-Wade."
Mr & Mrs Hardman, Rainhill
Botterill, Northamptonshire
Mr Botterill, Northamptonshire
staircase renovations hampshire
Mr & Mrs McGeachie, Hampshire
We shopped around for a company to fit our new staircase and chose Abbott-Wade as they impressed us with their knowledge and expertise as well as being the most competitive on price. We weren't disappointed! The lads were friendly and polite and finished the job to perfection. Our oak staircase looks beautiful and because everything is pre-finished there was no work required by us afterwards."
Mr & Mrs Morris, Wigan
What a fantastic job the fitting team have done! They were very polite and nothing was too much trouble for them. I would recommend them to anyone, thanks once again for a job well done.”
Mr & Mrs Jones, Leeds
Reeve, Winchester
Mr & Mrs Reeve, Winchester
Gill, Portsmouth
Mr & Mrs Gill, Portsmouth
Brown S41
Mr & Mrs Brown, Chesterfield
Amazing work, a great work ethic & trustworthy. An excellent job"
Mr Bleasdale, Merseyside
Wow what a transformation. We are right up there with the Beckham's. Beautifully crafted and fitted staircase renovation and superb prompt after sales service - Abbott Wade truly go the extra mile for complete customer satisfaction. Thank you so much."
Mrs Farrell, Derbyshire
Game, Stevenage
Mr & Mrs Game, Stevenage
Adams, Hudderfield
Mrs Adams, Huddersfield
Walker, Solihull
Mr Walker, Solihull
Mitchell, Northamptonshire
Mr & Mrs Mitchell, Northamptonshire
Dansey, Orpington
Mr Dansey, Orpington
Christie, Runcorn
Mr & Mrs Christie, Runcorn
I am delighted with my new staircase.  Mike and his team were amazing, so pleasant, efficient and tidy, and the end result is even better than I had hoped.   Thanks goes to our designer for his good advice and help in deciding what would be most suitable for our house. It has been a pleasure to deal with your company and I would recommend you to anyone who is considering having similar work done"
Mrs Hewitt, Oxford
staircases middlesex
Mrs Shar, Middlesex
Griffiths, Coats, Gloucestershire
Mr & Mrs Griffiths, Gloucestershire
Oxer PE
Mr Oxer, Peterborough
I am absolutely delighted with my new staircase. It almost raised a tear after having to put up with the old and nasty one we had!”
Mrs Witter, Merseyside
We're very happy with the process and the staircase looks great.”
Mrs Smith, Surrey
We had Abbott-Wade over along with several other companies, but the expertise and passion meant we chose to move forward with them. I don’t think we were an easy customer, requesting a few changes here and there during design, then after completion, but nothing was a problem and the team were consultative and patient throughout. The end product is stunning and has transformed our hallway. We would highly recommend them.
Mr & Mrs Riordan, Northamptonshire
Many thanks for my beautiful new staircase. The boys who installed it were terrific, courteous, efficient, clean and tidy. I now need to repaint the stairwell because it looks tatty, the boys were incredibly efficient at leaving the paintwork and plasterwork looking as if they hadn't been touched. Then I'll get a new carpet put down and send you a photo of the finished product! I'm really pleased with it and would definitely recommend you to anyone looking for a new staircase."
Mrs Gibbons, Gloucestershire
We were keen to express just how delighted we were with the whole experience -Thanks for a great service.”
Mr & Mrs Avery, Cambridgeshire
Amesbury, Chester
Mr & Mrs Amesbury, Chester
Staircases Warwickshire
Mrs Brown, Southam
I just wanted to let you know how pleased I am with the job that Lee and Mark have done over the past three days. They have both been friendly, polite and courteous.  They always had a smile on their faces, even when it was pouring with rain for 2 solid days.  Their workmanship is amazing, and I have never known any tradesmen to work and hard and as quickly as them.  Literally from the moment they walked in the door on Monday to when they left this evening, they haven't stopped working.  Everyone I have met or spoken to, or e-mailed within your company, have been a pleasure to deal with."
Mrs Dunn, Berkshire
Thanks very much to you and the team – it looks fantastic!"
Mr & Mrs Laycock, Knutsford
Holdings WA5
Mr & Mrs Holding, Warrington
Really pleased, in fact more than pleased! We have already recommended you to two of our friends and will do again."
Mrs Atherton, St Helens
We've just had our new staircase fitted by Lee and Ellis and we are really pleased with it. It totally transforms our hallway. They are really hard working lads and they did a brilliant job. I'd recommend your company to anyone interested in updating their staircase. From start to finish the whole process has been great so thank you!
Mr & Mrs Barnett, Warrington
staircases cheshire
Mr & Mrs Lee, Cheshire
Price was a big factor, but also the fitters being employed by the company, not requiring complete payment until completion, demonstrated to me that you have a lot of confidence in what you do. We also felt very comfortable with the way in which Peter made his pitch, he was very genuine.”
Mr Norwood, Staffordshire
The guys did a great job and we are thrilled with how the stairs and hallway have been transformed. All at the Company should be very proud of the quality of work and service standards you deliver.”
Mr O'Dwyer, Solihull
Partridge, Grantham
Mr & Mrs Partridge, Grantham
Many, many thanks to Rob and Andy who fitted our new bannisters in just two days - cracking job guys! I fully recommend Abbott Wade to anyone thinking of getting this done - a very professional company."
Mrs Gaynor, Liverpool
Long, Milton Keynes
Mr & Mrs Long, Milton Keynes
Had our new staircase balustrades completed today. Absolutely delighted with the result, worth every single penny. I cannot recommend this company enough. Superb workmanship, very quick installation and tidy. Also, fantastic fitters nothing too much trouble. Thank you Abbott-Wade.
Mrs Carr, Lancashire
Mansfield, Cheltenham
Mr & Mrs Mansfield, Cheltenham
Clean and tidy, an excellent finish too. The work looks superb and very modern. A professional job, I would recommend you to anybody."
Mrs Lane, Liverpool
staircase renovations merseyside
Mrs Hancock, Merseyside
staircases Huddersfield
Mr & Mrs Hunter, Huddersfield
Thank you for the good work and customer service we received from your company."
Mr Molyneux, Ashton in Makerfield
Arkell, Widnes
Mr & Mrs Arkell, Widnes
Di Giuseppe, Newton Abbot
Mr & Mrs Di Giuseppe, Newton Abbot
Ball, Manchester
Mr & Mrs Ball, Manchester
oak glass staircase cheshire
Mr Hughes, Cheshire
Hayes, Widnes
Mr & Mrs Hayes, Widnes
We would like to congratulate your company on the recent installation of our super staircase, the quality and finish is superb. Your installation engineers were impressive, no touch up of plastering or painting was required, they were brilliant - and they liked my cakes! Well done to all involved, we will definitely highly recommend your company. Thank you all."
Mr & Mrs Newman, Gloucestershire
Sinden ME12
Mr & Mrs Sinden, Sheerness
Lee and Ellis have just left after transforming our hall, stairs and landing with a beautiful oak and glass staircase. The craftsmanship and materials are second to none. Lee and Ellis are a great team and carried out the work to a very high standard. We are glad that we chose to have a matching handrail on the opposite wall too. Nothing was too much trouble for the team and they even put our stair carpet back until we get a new one. Many thanks to Janet for her help at the initial consultation, the office team and particularly to Lee and Ellis for their superb workmanship. It has been a pleasure to do business with such a friendly and efficient company. Huge thanks once again."
Mr & Mrs Straker, Hampshire
glass oak staircases cheshire
Mr & Mrs Armstrong, Cheshire
We appreciate the time and effort that has gone into making our amazing staircase, we feel very proud when showing people what has been achieved by yourselves. Thanking you again."
Mr & Mrs Wills, Ellesmere Port
Gordon KY3 feedback
Mr & Mrs Gordon, Fife
Our old staircase has been completely transformed beyond recognition. I didn't think this possible in such a short space of time and at such an affordable price. The quality and workmanship is second-to-none and the service we received from Abbott Wade from start to finish has been excellent. I would highly recommend."
Mrs Peet, Manchester
Everyone at Abbott-Wade has been very friendly to deal with. Lee and Mark have done a fantastic job fitting the staircase, even in the pouring rain. Their singing was good to listen to as well! Thank you."
Mrs Dunn, Berkshire
Ball, Wigan
Mr & Mrs Ball, Wigan
Good Morning, Please pass on our thanks to all concerned in the fitting of our new staircase, which was completed on Tuesday of this week. We are absolutely delighted with the work carried out. We had an old dark wood, open tread staircase and it has been replaced with an oak and glass one. It has completely transformed our hallway. The work carried out is of the highest quality and it was a pleasure to have Mike and his team in our home working. The disruption was kept to a minimum and we would have no hesitation in recommending your company - in fact we have already done so! Thank you once again."
Mrs & Mrs MacRae, Hertfordshire
staircases cornwall
Mrs Blaylock, Cornwall
Poole SO24
Mrs Poole, Southampton
Exceptional, professional service during the duration of the transformation. Excellent finish, we would definitely recommend!"
Mr & Mrs Burns, Mold
All went very well over the last couple of days when Lee and Mark were here, refurbishing the staircase; it certainly looks the part now! I would like to add my personal complements to Abbott-Wade – it was a real pleasure having Lee and Mark in the house. They were cheerful, hard working, personable, professional and in all respects a real credit to your company."
Mr Woods, North Yorkshire
staircases hartshill
Ms Luton, Hartshill
Lovely chaps; excellent job!"
Mr & Mrs Dixon, Mayfield
Parkes, Southport
Abbott-Wade Staircases Testimonial: Mr & Mrs Parkes, Southport
Davies, Sutton
Mr & Mrs Davies, Sutton
Latham, Liverpool
Mr & Mrs Latham, Liverpool
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