01744 634 442    Request a Brochure

Abbottwade

Customer Feedback

At Abbott-Wade, we’re always striving to improve wherever we can which allows us to provide the best service for our customers. We do this by listening to what our customers have to say.

You can read some of the feedback we’ve received below so you can feel assured of the standard you can expect when you choose Abbott-Wade. You may also be interested to read some of our customer case studies to learn about how the whole process works for our customers from start to finish.

To read more testimonials, click the refresh button in your browser.

Statton, Kidderminster
Mr & Mrs Statton, Kidderminster
Long, Milton Keynes
Mr & Mrs Long, Milton Keynes
Amesbury, Chester
Mr & Mrs Amesbury, Chester
Mr & Mrs Fox, Cheshire
Please thank the whole team for the installation of this staircase. This professional service and quality finish was in stark contrast to our dealings with the installation of the original staircase from the previous supplier. This has really helped us out and we appreciate everyone's efforts."
Mr Kelly, Rickmansworth
We are very impressed with the craftsmanship and the service provided and delighted with the beautiful new staircase."
Mrs Walker, Oxfordshire
staircases cornwall
Mrs Blaylock, Cornwall
Brown, Sheffield
Mr & Mrs Brown, Sheffield
staircases oxfordshire
Mr & Mrs Walker, Oxfordshire
Delighted. What more can we say? The stair is superb so full marks from the surveys to the installation. Lee and Mark have done a superb job and have been a pleasure to have around."
Mr & Mrs Cusa, Exeter
Ball, Wigan
Mr & Mrs Ball, Wigan
glass oak staircases cheshire
Mr & Mrs Armstrong, Cheshire
Ashton, Leeds
Mr & Mrs Ashton, Leeds
Ash, Sevenoaks
Mrs Ash, Sevenoaks
I just wanted to let you know how pleased I am with the job that Lee and Mark have done over the past three days. They have both been friendly, polite and courteous.  They always had a smile on their faces, even when it was pouring with rain for 2 solid days.  Their workmanship is amazing, and I have never known any tradesmen to work and hard and as quickly as them.  Literally from the moment they walked in the door on Monday to when they left this evening, they haven't stopped working.  Everyone I have met or spoken to, or e-mailed within your company, have been a pleasure to deal with."
Mrs Dunn, Berkshire
staircases shropshire
Mrs Pascoe, Shrewsbury
Botterill, Northamptonshire
Mr Botterill, Northamptonshire
Cunningham, Rainhill
Mr & Mrs Cunningham, Rainhill
Ball, Knowsley
Mr & Mrs Ball, Knowsley
Staniszewska, Bristol
Mrs Staniszewska, Bristol
Partridge, Grantham
Mr & Mrs Partridge, Grantham
Judge, Horsham
Mr Judge, Horsham
Many thanks for my beautiful new staircase. The boys who installed it were terrific, courteous, efficient, clean and tidy. I now need to repaint the stairwell because it looks tatty, the boys were incredibly efficient at leaving the paintwork and plasterwork looking as if they hadn't been touched. Then I'll get a new carpet put down and send you a photo of the finished product! I'm really pleased with it and would definitely recommend you to anyone looking for a new staircase."
Mrs Gibbons, Gloucestershire
Wilson, Rainhill
Mr & Mrs Wilson, Rainhill
I just wanted to say how impressed and pleased I was with the guys who came to site and did the work. They were courteous, polite and demonstrated a real professionalism to doing their job and making the installation look good. Please pass on my thanks as I wasn’t in when they finished so couldn’t thank them directly.”
Mr Grant, Oldham
Berry, Newbury
Mr & Mrs Berry, Newbury
staircase renovations Liverpool
Mr & Mrs Bleasdale, Liverpool
Gordon KY3 feedback
Mr & Mrs Gordon, Fife
Peters, Worthing
Mr & Mrs Peters, Worthing
staircases middlesex
Mrs Shar, Middlesex
We are delighted with the staircase renovation and thanks to you all for the great service.”
Mrs Evans, High Wycombe
Absolutely superb, it made the hallway seem larger and lighter and we are delighted with the job. Everybody who comes to the house comments on how good it looks, I would highly recommend Abbott Wade"
Mr & Mrs Hardman, Rainhill
Gill, Portsmouth
Mr & Mrs Gill, Portsmouth
The end result is outstanding! Both Rob and Andy have done a first class job! Nothing was too much trouble for the guys – not even our 5 and 2 year old girls under their feet. Both have a great attitude. They are both passionate about what they, taking pride in their work. These guys are an asset to your business. Once again thanks for a superior installation. I won’t think twice about recommending you to family and friends."
Mr Allison, Hull
staircase refurbishments Cheshire
Mr & Mrs Garnet, Cheshire
Griffiths, Coats, Gloucestershire
Mr & Mrs Griffiths, Gloucestershire
staircases West Sussex
Mr & Mrs Knight, Horsham
Game, Stevenage
Mr & Mrs Game, Stevenage
Rob and Lee completed our staircase earlier this week. They are excellent ambassadors for your company - friendly, helpful and polite and they did an excellent job too. We are delighted with the result and won't hesitate to recommend Abbott-Wade."
Mr & Mrs Dowlman, Lincolnshire
Baker, Carrington
Mr & Mrs Baker, Carrington
We are very pleased with the new staircase, it is looking good – Thank You. Your ‘Chippies’ worked hard and have done an excellent job.”
Mr & Mrs Rogers, Llandudno, North Wales
I just thought I'd send a quick email to thank your company who have been exceptional from start to finish. The lads on site were courteous, polite, friendly and very tidy! We have had several tradesmen in our house over the last few months and your lads were a breath of fresh air! Nothing was too much trouble, the stairs are of superb quality and finish and I thank you and would like the thanks to be passed on to the lads. We have a family run company ourselves, everyone is so quick to complain but not so quick to thank you, and it's nice when they do!
Mr & Mrs Waterworth
staircase refurbishments Warrington cheshire
Mr & Mrs Phillips, Warrington
Hayes, Widnes
Mr & Mrs Hayes, Widnes
Thanks very much to you and the team – it looks fantastic!"
Mr & Mrs Laycock, Knutsford
Duffill, Somerset
Mr & Mrs Duffill, Somerset
Needham, Bicester
Mr & Mrs Needham, Bicester
The staircase looks fantastic.  It is a real feature in the house now and has far exceeded our expectations.  Lee and Ellis were very polite, friendly and professional and did a wonderful job. I would definitely have no problems with recommending Abbott-Wade to anyone who wanted to refurbish their staircase."
Mr & Mrs Nichols, Essex
Walker, Solihull
Mr Walker, Solihull
Oxer, Whittlesey
Mr & Mrs Oxer, Whittlesey
staircases hartshill
Ms Luton, Hartshill
We shopped around for a company to fit our new staircase and chose Abbott Wade as they impressed us with their knowledge and expertise as well as being the most competitive on price. We weren't disappointed! The lads were friendly and polite and finished the job to perfection. Our oak staircase looks beautiful and because everything is pre-finished there was no work required by us afterwards."
Mr & Mrs Morris, Wigan
Robins, Gloucestershire
Mr & Mrs Robins, Gloucestershire
oak glass staircase cheshire
Mr Hughes, Cheshire
staircase refurbishments Surrey
Mr & Mrs Moosa, Caterham
staircase renovations doncaster
Mr & Mrs Whitehead, Doncaster
Wow what a transformation. We are right up there with the Beckham's. Beautifully crafted and fitted staircase renovation and superb prompt after sales service - Abbott Wade truly go the extra mile for complete customer satisfaction. Thank you so much."
Mrs Farrell, Derbyshire
They came on the day we arranged and on time and did an excellent job, that's all you can ask for."
Mr Conroy, Wigan
Ball, Manchester
Mr & Mrs Ball, Manchester
To say we are thrilled with our new staircase in an understatement. So refreshing to have tradesmen in our home that deliver on what they promise - stunning glass staircase and professional and courteous fitters. Thank you Abbott Wade!"
Bill & Dianne, Cheshire
Absolutely superb, it made the hallway seem larger and lighter and we are delighted with the job. Everybody who comes to the house comments on how good it looks, I would highly recommend Abbott-Wade."
Mr & Mrs Hardman, Rainhill
Exceptional, professional service during the duration of the transformation. Excellent finish, we would definitely recommend!"
Mr & Mrs Burns, Mold
We appreciate the time and effort that has gone into making our amazing staircase, we feel very proud when showing people what has been achieved by yourselves. Thanking you again."
Mr & Mrs Wills, Ellesmere Port
We have been very impressed by the Abbott-Wade professionalism and expertise throughout the process of replacing our staircase. From Colin through to Anthony and Rob, we have had confidence and now we can see the finished job we are not disappointed. Your fitters have gone the extra mile to give us a beautiful staircase. Their attention to detail is fantastic. It has been a pleasure to have them in our home. Thank you and well done everyone."
Mr & Mrs Chester, Portsmouth
I would like to thank Mike and Craig for doing an excellent job. It makes a pleasant change to have such professional, punctual and amiable people working in our home. Many thanks again and we will certainly recommend your company in the future."
Mrs Jenkins, Wigan
Parkes, Southport
Abbott-Wade Staircases Testimonial: Mr & Mrs Parkes, Southport
Golding DA2 Feedback
Mr & Mrs Golding, Dartford
Davies, Cowbridge
Mr & Mrs Davies, Cowbridge
Trayer, Leeds
Mrs Trayer, Leeds
Crickmore, Norwich
Mr & Mrs Crickmore, Norwich
Cooper, Dawlish
Mr & Mrs Cooper, Dawlish
Suffice to say, I am truly delighted with the craftsmanship and professional approach of the team and would be happy to recommend your company to everyone who asks.”
Mr Wilson, Barnoldswick, Lancashire
We just wanted to say how delighted we are with the new balustrading. It looks superb and has transformed our hall. You have all been very patient in helping us to achieve what we hoped we could achieve - from Colin’s first visit, your survey and through to the final installation. The end result does that in every respect so thanks to you all but especially Lee and Mark who have worked with us on all details to ensure a excellent end result. They have been a pleasure to have around and their workmanship and attention to detail has been superb. Many thanks to you all and best wishes for Christmas and the future."
Mr & Mrs Cusa, Exeter
Latham, Liverpool
Mr & Mrs Latham, Liverpool
Hancocks, Sandwich
Mr & Mrs Hancocks, Sandwich
Hankey, Stockton Heath
Mr & Mrs Hankey, Stockton Heath
Mansfield, Cheltenham
Mr & Mrs Mansfield, Cheltenham
We love, love, love it! Thank you so much. I recommended you to a friend and she's already had hers fitted and is as delighted as we are."
Mrs McGuire, Northamptonshire
Thank you so much for renovating my staircase and making it safe for my little girl. Safe to say she likes the glass. Thanks again, it looks gorgeous and I would definitely recommend!"
Ms Hoath, Manchester
We're both thrilled to bits with the staircase, it looks fabulous!”
Mrs Booth, Lymm, Cheshire
The stairs look and are Fantastic!”
Mr & Mrs Harvey, Wolverhampton
Mansfield, Guildford
Mr & Mrs Mansfield, Guildford
oak staircases cheshire
Mr & Mrs Bruce, Cheshire
Lloyd, Higher Walton
Mr & Mrs Lloyd, Higher Walton
new staircases warrington
Mrs Barnett, Warrington
stairase renovation oxfordshire
Mrs Bodger, Oxfordshire
Firstly let me say how absolutely thrilled I am with the work, really, really happy - an amazing transformation which has way exceeded my expectations (and worries!). As for the team, they were so hardworking (a very long and hardworking day), professional and knowledgeable. More importantly, they did really work as a team to the extent that you could use them in Teamwork Videos - they chatted along together, lots of singing, discussing next steps and/or optimal solutions to a problem such that I really enjoyed having them here & listening to their banter and chat. All in all, a very positive experience. Thanks again for a great outcome which is much appreciated."
Mrs Barnett, Cobham
staircases essex
Mr Reddy, Canvey Island
Shaw, Kent
Mr & Mrs Shaw, Kent
Staircases Warwickshire
Mrs Brown, Southam
We're very happy with the process and the staircase looks great.”
Mrs Smith, Surrey
Absolutely made up, you certainly know what you're doing. I have had bad jobs done in the past so I really appreciate a good job. My husband was very impressed, first class job, we are delighted, thanks again"
Dorreen & Noel, St Helens
Mr & Mrs Tournay, Dunstable
Barrow, Keighley
Mr & Mrs Barrow, Keighley
My wife and I are really delighted with our new staircase. The quality of the workmanship is really excellent and the finished job has exceeded all our expectations. Thank you to all the team at Abbott-Wade for making this happen.”
Mr Boxall, Surrey
We are absolutely delighted with our new staircase, it has changed the whole look of our living room so thanks to you and the fitters for that. Excellent service!"
Mrs Nobbs, Accrington
I am absolutely delighted with my new staircase. It almost raised a tear after having to put up with the old and nasty one we had!”
Mrs Witter, Merseyside
Good Morning, Please pass on our thanks to all concerned in the fitting of our new staircase, which was completed on Tuesday of this week. We are absolutely delighted with the work carried out. We had an old dark wood, open tread staircase and it has been replaced with an oak and glass one. It has completely transformed our hallway. The work carried out is of the highest quality and it was a pleasure to have Mike and his team in our home working. The disruption was kept to a minimum and we would have no hesitation in recommending your company - in fact we have already done so! Thank you once again."
Mrs & Mrs MacRae, Hertfordshire
The guys did a wonderful job - the glass staircase makes the hallway look bigger and brighter and everyone has commented on the transformation. They exceeded our expectations on every count and were a pleasure to have in our home. What's more they cleaned up after themselves and left the area spotlessly clean on completion."
Mr & Mrs Frodsham, St Helens
Dansey, Orpington
Mr Dansey, Orpington