Abbott-Wade

Customer Feedback

At Abbott-Wade, we’re always striving to improve wherever we can which allows us to provide the best service for our customers. We do this by listening to what our customers have to say.

You can read some of the feedback we’ve received below so you can feel assured of the standard you can expect when you choose Abbott-Wade. You may also be interested to read some of our customer case studies to learn about how the whole process works for our customers from start to finish.

To read more testimonials, click the refresh button in your browser.

Ashton, Leeds
Mr & Mrs Ashton, Leeds
Staircases Warwickshire
Mrs Brown, Southam
Hepburn YO60
Mr & Mrs Hepburn, Yorkshire
staircase renovations Oxfordshire
Mr & Mrs Latham, Oxfordshire
Poole SO24
Mrs Poole, Southampton
staircases oxfordshire
Mr & Mrs Walker, Oxfordshire
staircase renovations hampshire
Mr & Mrs McGeachie, Hampshire
staircases Huddersfield
Mr & Mrs Hunter, Huddersfield
Dutton, Hertfordshire
Mr & Mrs Dutton, Hertfordshire
Bodger, Oxon
Mrs Bodger, Oxon
We are delighted with the staircase renovation and thanks to you all for the great service.”
Mrs Evans, High Wycombe
I am absolutely delighted with my new staircase. It almost raised a tear after having to put up with the old and nasty one we had!”
Mrs Witter, Merseyside
Just had our stairs done by the lovely Charles and Ellis, poor lads had to work under cold conditions due to the awful Beast from the East and the front door having to be open in our hallway, well done to a great team. Also thank you Colin the salesman for no pressure selling, he gave us lots of options. I would thoroughly recommend this family run business - excellent service from the start.”
Mr & Mrs Harbin, Hertfordshire
oak staircases cheshire
Mr & Mrs Bruce, Cheshire
Robinson, Stockton Heath
Mr & Mrs Robinson, Stockton Heath
De Boer, Scunthorpe
Mr De Boer, Scunthorpe
I just wanted to let you know how pleased I am with the job that Lee and Mark have done over the past three days. They have both been friendly, polite and courteous.  They always had a smile on their faces, even when it was pouring with rain for 2 solid days.  Their workmanship is amazing, and I have never known any tradesmen to work and hard and as quickly as them.  Literally from the moment they walked in the door on Monday to when they left this evening, they haven't stopped working.  Everyone I have met or spoken to, or e-mailed within your company, have been a pleasure to deal with."
Mrs Dunn, Berkshire
The service from start to finish has been excellent. The quality of the work and the workmanship has exceeded our ecpectations. Attention to detail is clearly an important part of your standards. Thank you for transforming our home."
Mr & Mrs Lloyd, Cheshire
Ian and Charles have been a pleasure to have working in our house. They always leave a tidy house at the end of the day. Very professional in the workplace."
Mr & Mrs Peters, Brighton
Our old staircase has been completely transformed beyond recognition. I didn't think this possible in such a short space of time and at such an affordable price. The quality and workmanship is second-to-none and the service we received from Abbott Wade from start to finish has been excellent. I would highly recommend."
Mrs Peet, Manchester
Rimmer, St Helens
Mr & Mrs Rimmer, St Helens
We have been very impressed by the Abbott-Wade professionalism and expertise throughout the process of replacing our staircase. From Colin through to Anthony and Rob, we have had confidence and now we can see the finished job we are not disappointed. Your fitters have gone the extra mile to give us a beautiful staircase. Their attention to detail is fantastic. It has been a pleasure to have them in our home. Thank you and well done everyone."
Mr & Mrs Chester, Portsmouth
The guys did a wonderful job - the glass staircase makes the hallway look bigger and brighter and everyone has commented on the transformation. They exceeded our expectations on every count and were a pleasure to have in our home. What's more they cleaned up after themselves and left the area spotlessly clean on completion."
Mr & Mrs Frodsham, St Helens
Statton, Kidderminster
Mr & Mrs Statton, Kidderminster
Absolutely superb, it made the hallway seem larger and lighter and we are delighted with the job. Everybody who comes to the house comments on how good it looks, I would highly recommend Abbott Wade"
Mr & Mrs Hardman, Rainhill
We would like to congratulate your company on the recent installation of our super staircase, the quality and finish is superb. Your installation engineers were impressive, no touch up of plastering or painting was required, they were brilliant - and they liked my cakes! Well done to all involved, we will definitely highly recommend your company. Thank you all."
Mr & Mrs Newman, Gloucestershire
Wow! An amazing job & super speedy. The lads did a fantastic job making sure I was 100% happy. They are a credit to the company and the stairs have transformed our house. Thank you."
Mrs Winstanley, Congleton
Duffill, Somerset
Mr & Mrs Duffill, Somerset
We're both thrilled to bits with the staircase, it looks fabulous!”
Mrs Booth, Lymm, Cheshire
Carney, Derbyshire
Mr & Mrs Carney, Derbyshire
King IP12
Mr & Mrs King, Ipswich
Lovely chaps; excellent job!"
Mr & Mrs Dixon, Mayfield
Oxer, Whittlesey
Mr & Mrs Oxer, Whittlesey
Tilley, Waverton
Mr & Mrs Tilley, Chester
The end result is outstanding! Both Rob and Andy have done a first class job! Nothing was too much trouble for the guys – not even our 5 and 2 year old girls under their feet. Both have a great attitude. They are both passionate about what they, taking pride in their work. These guys are an asset to your business. Once again thanks for a superior installation. I won’t think twice about recommending you to family and friends."
Mr Allison, Hull
Just had our staircase refurbished - amazing service from the very first visit. Absolutely no pressure from Peter our salesman (no sales patter at all just excellent advice from a professional who is an expert rather than a salesman). No messing about with the dates advised for fitting and fitters arrived dead on the time advised. These guys grafted from 7 in the morning until 7 at night. The end result is beautiful, they have so much pride in what they produce. Extremely skilled, professional and courteous throughout. As you can tell, we are so pleased. Will be recommending whenever we can.
Mrs Rose, Swindon
What a fantastic job the fitting team have done! They were very polite and nothing was too much trouble for them. I would recommend them to anyone, thanks once again for a job well done.”
Mr & Mrs Jones, Leeds
staircases essex
Mr Reddy, Canvey Island
Barrow, Keighley
Mr & Mrs Barrow, Keighley
staircase renovations doncaster
Mr & Mrs Whitehead, Doncaster
Amesbury, Chester
Mr & Mrs Amesbury, Chester
phillips, Hampstead
Mr & Mrs Phillips, Hampstead
Crickmore, Norwich
Mr & Mrs Crickmore, Norwich
Good Morning, Please pass on our thanks to all concerned in the fitting of our new staircase, which was completed on Tuesday of this week. We are absolutely delighted with the work carried out. We had an old dark wood, open tread staircase and it has been replaced with an oak and glass one. It has completely transformed our hallway. The work carried out is of the highest quality and it was a pleasure to have Mike and his team in our home working. The disruption was kept to a minimum and we would have no hesitation in recommending your company - in fact we have already done so! Thank you once again."
Mrs & Mrs MacRae, Hertfordshire
Shelton, Iiford
Mr & Mrs Shelton, Iiford
Burton, glasgow feedback
Mrs Burton, Glasgow
Wow what a transformation. We are right up there with the Beckham's. Beautifully crafted and fitted staircase renovation and superb prompt after sales service - Abbott Wade truly go the extra mile for complete customer satisfaction. Thank you so much."
Mrs Farrell, Derbyshire
Cartwright WA10
Mr & Mrs Cartwright, St Helens
Reeve, Winchester
Mr & Mrs Reeve, Winchester
Adams, Hudderfield
Mrs Adams, Huddersfield
Trayer, Leeds
Mrs Trayer, Leeds
staircases middlesex
Mrs Shar, Middlesex
Peters, Worthing
Mr & Mrs Peters, Worthing
staircases-lancashire
Mr Tournay, Lancs
Had our new staircase balustrades completed today. Absolutely delighted with the result, worth every single penny. I cannot recommend this company enough. Superb workmanship, very quick installation and tidy. Also, fantastic fitters nothing too much trouble. Thank you Abbott-Wade.
Mrs Carr, Lancashire
We shopped around for a company to fit our new staircase and chose Abbott-Wade as they impressed us with their knowledge and expertise as well as being the most competitive on price. We weren't disappointed! The lads were friendly and polite and finished the job to perfection. Our oak staircase looks beautiful and because everything is pre-finished there was no work required by us afterwards."
Mr & Mrs Morris, Wigan
Lingard DE4
Mr & Mrs Lingard, Matlock
staircase refurbishments Cheshire
Mr & Mrs Garnet, Cheshire
Christie, Runcorn
Mr & Mrs Christie, Runcorn
Merry, Margate
Mr & Mrs Merrett, Golborne
We are very impressed with the craftsmanship and the service provided and delighted with the beautiful new staircase."
Mrs Walker, Oxfordshire
new staircase cheshire
Mrs Ho-Wan, Cheshire
Dansey, Orpington
Mr Dansey, Orpington
Davies, Sutton
Mr & Mrs Davies, Sutton
Brown S41
Mr & Mrs Brown, Chesterfield
staircase renovations merseyside
Mrs Hancock, Merseyside
staircase refurbishments Warrington cheshire
Mr & Mrs Phillips, Warrington
Flannery, Leigh
Mrs Flannery, Leigh
Loving my new addition thank you, You guys are the ultimate professionals!"
Mrs Swindley, Warrington
We shopped around for a company to fit our new staircase and chose Abbott Wade as they impressed us with their knowledge and expertise as well as being the most competitive on price. We weren't disappointed! The lads were friendly and polite and finished the job to perfection. Our oak staircase looks beautiful and because everything is pre-finished there was no work required by us afterwards."
Mr & Mrs Morris, Wigan
We are very pleased with the new staircase, it is looking good – Thank You. Your ‘Chippies’ worked hard and have done an excellent job.”
Mr & Mrs Rogers, Llandudno, North Wales
glass oak staircases cheshire
Mr & Mrs Armstrong, Cheshire
Modi EN2
Mrs Modi, Enfield
I am writing to let you know how delighted we are with our new staircase. Your fitters Lee & Simon made a terrific job of removing the existing rickety old staircase and installing a very smart new one. They worked very professionally and were extremely conscious of covering and protecting our oak flooring maintaining a high standard of keeping on top of any residue from their work.
I should very much appreciate if you could forward our thanks on to Lee and Simon and also Stuart Corbitt and Les Dash.
We are extremely pleased with the end result and would not hesitate in recommending your company.”
Mr Coleman, Wokingham
Clean and Tidy, excellent finish to the work looks superb and very modern. Professional job I would recommend you to anybody."
Mrs Lane, Liverpool
Delighted. What more can we say? The stair is superb so full marks from the surveys to the installation. Lee and Mark have done a superb job and have been a pleasure to have around."
Mr & Mrs Cusa, Exeter
We've just had our new staircase fitted by Lee and Ellis and we are really pleased with it. It totally transforms our hallway. They are really hard working lads and they did a brilliant job. I'd recommend your company to anyone interested in updating their staircase. From start to finish the whole process has been great so thank you!
Mr & Mrs Barnett, Warrington
staircases blackpool
Mr & Mrs Diss, Blackpool
Rob and Lee completed our staircase earlier this week. They are excellent ambassadors for your company - friendly, helpful and polite and they did an excellent job too. We are delighted with the result and won't hesitate to recommend Abbott-Wade."
Mr & Mrs Dowlman, Lincolnshire
Mr Dixon, East Sussex
staircase refurbishment merseyside
Mrs Townson, Merseyside
Brown, Sheffield
Mr & Mrs Brown, Sheffield
Sinden ME12
Mr & Mrs Sinden, Sheerness
Needham, Bicester
Mr & Mrs Needham, Bicester
We love, love, love it! Thank you so much. I recommended you to a friend and she's already had hers fitted and is as delighted as we are."
Mrs McGuire, Northamptonshire
Mansfield, Cheltenham
Mr & Mrs Mansfield, Cheltenham
Golding DA2 Feedback
Mr & Mrs Golding, Dartford
The staircase looks fantastic.  It is a real feature in the house now and has far exceeded our expectations.  Lee and Ellis were very polite, friendly and professional and did a wonderful job. I would definitely have no problems with recommending Abbott-Wade to anyone who wanted to refurbish their staircase."
Mr & Mrs Nichols, Essex
Wilson, Rainhill
Mr & Mrs Wilson, Rainhill
Everyone at Abbott-Wade has been very friendly to deal with. Lee and Mark have done a fantastic job fitting the staircase, even in the pouring rain. Their singing was good to listen to as well! Thank you."
Mrs Dunn, Berkshire
Ball, Manchester
Mr & Mrs Ball, Manchester
Just to say we are very pleased with our new bannister. Your team were hard working, tidy and unfailingly polite and did a very fine job. Please pass on our thanks.”
Mr & Mrs Wallace, Aberdeen
We are absolutely delighted with the stairway. Two very pleasant and professional carpenters arrived promptly of 8.15. Worked all day and cleaned up after, altogether did a very satisfactory job. We will be very pleased to recommend your company to others."
Mr & Mrs Agate, Widnes
Ash, Sevenoaks
Mrs Ash, Sevenoaks
I just wanted to say how impressed and pleased I was with the guys who came to site and did the work. They were courteous, polite and demonstrated a real professionalism to doing their job and making the installation look good. Please pass on my thanks as I wasn’t in when they finished so couldn’t thank them directly.”
Mr Grant, Oldham
Cox, Colchester
Mr & Mrs Cox, Colchester
Harley B46
Mr & Mrs Harley, Birmingham
Cooper, Dawlish
Mr & Mrs Cooper, Dawlish
We are very pleased with how our new staircase looks as it makes our hall much lighter and it looks more modern.  Your two chaps who did the fitting turned up on time, both days, worked really hard throughout the day and had an eye for detail. They tidied up each day and seemed to work well together as a team. They were both polite and got on with the job in a professional manner.”
Mr Warbutton, Wiltshire
Shaw, Kent
Mr & Mrs Shaw, Kent
Call Now