Abbottwade

Customer Feedback

At Abbott-Wade, we’re always striving to improve wherever we can which allows us to provide the best service for our customers. We do this by listening to what our customers have to say.

You can read some of the feedback we’ve received below so you can feel assured of the standard you can expect when you choose Abbott-Wade. You may also be interested to read some of our customer case studies to learn about how the whole process works for our customers from start to finish.

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Staniszewska, Bristol
Mrs Staniszewska, Bristol
Davies, Sutton
Mr & Mrs Davies, Sutton
What a fantastic job the fitting team have done! They were very polite and nothing was too much trouble for them. I would recommend them to anyone, thanks once again for a job well done.”
Mr & Mrs Jones, Leeds
Mr & Mrs Tournay, Dunstable
Needham, Bicester
Mr & Mrs Needham, Bicester
Smith, Bolton
Mr & Mrs Smith, Bolton
Duffill, Somerset
Mr & Mrs Duffill, Somerset
Ball M41
Mr & Mrs Ball, Manchester
We appreciate the time and effort that has gone into making our amazing staircase, we feel very proud when showing people what has been achieved by yourselves. Thanking you again."
Mr & Mrs Wills, Ellesmere Port
Arkell, Widnes
Mr & Mrs Arkell, Widnes
Helsby, St Helens
Mr & Mrs Helsby, St Helens
Reeve, Winchester
Mr & Mrs Reeve, Winchester
Peters, Worthing
Mr & Mrs Peters, Worthing
Flannery, Leigh
Mrs Flannery, Leigh
They came on the day we arranged and on time and did an excellent job, that's all you can ask for."
Mr Conroy, Wigan
Williamson, Penketh
Mr & Mrs Williamson, Penketh
Mr & Mrs Watts, London
Poole SO24
Mrs Poole, Southampton
Ball, Manchester
Mr & Mrs Ball, Manchester
Sayer, Billinge
Mr & Mrs Sayer, Billinge
We have been very impressed by the Abbott-Wade professionalism and expertise throughout the process of replacing our staircase. From Colin through to Anthony and Rob, we have had confidence and now we can see the finished job we are not disappointed. Your fitters have gone the extra mile to give us a beautiful staircase. Their attention to detail is fantastic. It has been a pleasure to have them in our home. Thank you and well done everyone."
Mr & Mrs Chester, Portsmouth
We are really pleased with the new staircase. They have done a brilliant job. The workmanship is second to none. The men were both professional and friendly. It was a pleasure to have them in are home . I would have no hesitation in recommending your to family and friends . Thank you very much all of you.
Mr & Mrs De Asha, Merseyside
Game, Stevenage
Mr & Mrs Game, Stevenage
JefferiesBA2
Mr & Mrs Jefferies, Bath
The end result is outstanding! Both Rob and Andy have done a first class job! Nothing was too much trouble for the guys – not even our 5 and 2 year old girls under their feet. Both have a great attitude. They are both passionate about what they, taking pride in their work. These guys are an asset to your business. Once again thanks for a superior installation. I won’t think twice about recommending you to family and friends."
Mr Allison, Hull
We are very impressed with the craftsmanship and the service provided and delighted with the beautiful new staircase."
Mrs Walker, Oxfordshire
All went very well over the last couple of days when Lee and Mark were here, refurbishing the staircase; it certainly looks the part now! I would like to add my personal complements to Abbott-Wade – it was a real pleasure having Lee and Mark in the house. They were cheerful, hard working, personable, professional and in all respects a real credit to your company."
Mr Woods, North Yorkshire
Lynch L26
Mr & Mrs Richardson, Norfolk
staircases manchester
Mrs Unsworth, Manchester
Mr Mullany, St Albans
De Boer, Scunthorpe
Mr De Boer, Scunthorpe
Absolutely made up, you certainly know what you're doing. I have had bad jobs done in the past so I really appreciate a good job. My husband was very impressed, first class job, we are delighted, thanks again"
Dorreen & Noel, St Helens
staircase renovations Essex
Mr Broadley, Essex
Brown, Chesterfield
Mr & Mrs Brown, Chesterfield
We are delighted with the staircase renovation and thanks to you all for the great service.”
Mrs Evans, High Wycombe
Dutton, Hertfordshire
Mr & Mrs Dutton, Hertfordshire
Thank you for the good work and customer service we received from your company."
Mr Molyneux, Ashton in Makerfield
We just wanted to say how delighted we are with the new balustrading. It looks superb and has transformed our hall. You have all been very patient in helping us to achieve what we hoped we could achieve - from Colin’s first visit, your survey and through to the final installation. The end result does that in every respect so thanks to you all but especially Lee and Mark who have worked with us on all details to ensure a excellent end result. They have been a pleasure to have around and their workmanship and attention to detail has been superb. Many thanks to you all and best wishes for Christmas and the future."
Mr & Mrs Cusa, Exeter
staircase refurbishments Warrington cheshire
Mr & Mrs Phillips, Warrington
new staircases warrington
Mrs Barnett, Warrington
Berry, Newbury
Mr & Mrs Berry, Newbury
Fantastic! The guys worked really hard and are a credit to your company, nothing was too much for them. Lee & Mark did a great job and we're really pleased. We would recommend them as they're first class guys!"
Mrs Graham, Hampshire
We are very pleased with the new staircase, it is looking good – Thank You. Your ‘Chippies’ worked hard and have done an excellent job.”
Mr & Mrs Rogers, Llandudno, North Wales
Adams, Huddersfield
Mr & Mrs Adams, Huddersfield
Long, Milton Keynes
Mr & Mrs Long, Milton Keynes
staircases hartshill
Ms Luton, Hartshill
phillips, Hampstead
Mr & Mrs Phillips, Hampstead
staircases blackpool
Mr & Mrs Diss, Blackpool
The guys did a wonderful job - the glass staircase makes the hallway look bigger and brighter and everyone has commented on the transformation. They exceeded our expectations on every count and were a pleasure to have in our home. What's more they cleaned up after themselves and left the area spotlessly clean on completion."
Mr & Mrs Frodsham, St Helens
Many thanks for my beautiful new staircase. The boys who installed it were terrific, courteous, efficient, clean and tidy. I now need to repaint the stairwell because it looks tatty, the boys were incredibly efficient at leaving the paintwork and plasterwork looking as if they hadn't been touched. Then I'll get a new carpet put down and send you a photo of the finished product! I'm really pleased with it and would definitely recommend you to anyone looking for a new staircase."
Mrs Gibbons, Gloucestershire
Merry, Margate
Mr & Mrs Merry, Margate
Good Morning, Please pass on our thanks to all concerned in the fitting of our new staircase, which was completed on Tuesday of this week. We are absolutely delighted with the work carried out. We had an old dark wood, open tread staircase and it has been replaced with an oak and glass one. It has completely transformed our hallway. The work carried out is of the highest quality and it was a pleasure to have Mike and his team in our home working. The disruption was kept to a minimum and we would have no hesitation in recommending your company - in fact we have already done so! Thank you once again."
Mrs & Mrs MacRae, Hertfordshire
Modi EN2
Mrs Modi, Enfield
staircase renovation cheshire
Mrs Holden, Cheshire
We are absolutely delighted with our new staircase, it has changed the whole look of our living room so thanks to you and the fitters for that. Excellent service!"
Mrs Nobbs, Accrington
Blundell L40
Mr & Mrs Blundell, Merseyside
Burton, glasgow feedback
Mrs Burton, Glasgow
I am absolutely delighted - in fact I am 'over the moon' with my new staircase. The workmanship is of a very standard and from start to finish the customer service was fantastic. Don't go anywhere else - Abbott-Wade will not disappoint!"
Mrs Paxton, Marlow
The staircase looks fantastic.  It is a real feature in the house now and has far exceeded our expectations.  Lee and Ellis were very polite, friendly and professional and did a wonderful job. I would definitely have no problems with recommending Abbott-Wade to anyone who wanted to refurbish their staircase."
Mr & Mrs Nichols, Essex
Maher, Milton Keynes
Mr & Mrs Maher, Milton Keynes
Rimmer, St Helens
Mr & Mrs Rimmer, St Helens
Amazing company totally professional very happy with my redesigned stairs.”
Mr & Mrs Swindley, St Helens
Carney, Derbyshire
Mr & Mrs Carney, Derbyshire
A real, proper professional job! High quality, pleasant, hard working fitting crew - I could not have wished for any more. Big thanks to Anthony & Charles."
Mr Hughes, Lancashire
Had our new staircase balustrades completed today. Absolutely delighted with the result, worth every single penny. I cannot recommend this company enough. Superb workmanship, very quick installation and tidy. Also, fantastic fitters nothing too much trouble. Thank you Abbot Wade.
Mrs Carr, Lancashire
Trayer, Leeds
Mrs Trayer, Leeds
Middlehurst, Aintree
Mr & Mrs Middlehurst, Aintree
Loving my new addition thank you, You guys are the ultimate professionals!"
Mrs Swindley, Warrington
Suffice to say, I am truly delighted with the craftsmanship and professional approach of the team and would be happy to recommend your company to everyone who asks.”
Mr Wilson, Barnoldswick, Lancashire
Bissell, Birmingham
Mr & Mrs Bissell, Birmingham
Chapman, leatherhead
Mr & Mrs Chapman, Leatherhead
staircase renovations hampshire
Mr & Mrs McGeachie, Hampshire
Everyone involved presented a positive and professional image. From the initial contact and survey with Colin Campbell, Les in verification of same, through to Ian and Charles during installation and not forgetting Lana keeping us up to date with the progress of the project as it evolved."
Mr & Mrs Berry, Newbury
Delighted. What more can we say? The stair is superb so full marks from the surveys to the installation. Lee and Mark have done a superb job and have been a pleasure to have around."
Mr & Mrs Cusa, Exeter
Davies, Cowbridge
Mr & Mrs Davies, Cowbridge
Thanks very much to you and the team – it looks fantastic!"
Mr & Mrs Laycock, Knutsford
staircase renovations Oxfordshire
Mr & Mrs Latham, Oxfordshire
We're very happy with the process and the staircase looks great.”
Mrs Smith, Surrey
I am delighted with the staircase, it has transformed the hallway, stairs and landing."
Mrs Bramley, Abingdon
Ian and Charles were fantastic, attention to detail is incredible. The transformation is just incredible. We are so pleased with everything. A very big thank you."
Mrs Staton, Kidderminster
Robins, Gloucestershire
Mr & Mrs Robins, Gloucestershire
Thank you so much for a job well done. From the initial sale to the final fit, the service has been first class. We couldn’t be more pleased. We can only speak highly of your firm and would have no hesitation in recommending you to other people.”
Mr & Mrs Connolly, Manchester
staircases oxfordshire
Mr & Mrs Walker, Oxfordshire
Brown, Sheffield
Mr & Mrs Brown, Sheffield
Cooper EX7
Mr & Mrs Cooper, Dawlish
We were keen to express just how delighted we were with the whole experience -Thanks for a great service.”
Mr & Mrs Avery, Cambridgeshire
Shelton, Iiford
Mr & Mrs Shelton, Iiford
We shopped around for a company to fit our new staircase and chose Abbott Wade as they impressed us with their knowledge and expertise as well as being the most competitive on price. We weren't disappointed! The lads were friendly and polite and finished the job to perfection. Our oak staircase looks beautiful and because everything is pre-finished there was no work required by us afterwards."
Mr & Mrs Morris, Wigan
Gill, Portsmouth
Mr & Mrs Gill, Portsmouth
We've just had our new staircase fitted by Lee and Ellis and we are really pleased with it. It totally transforms our hallway. They are really hard working lads and they did a brilliant job. I'd recommend your company to anyone interested in updating their staircase. From start to finish the whole process has been great so thank you!
Mr & Mrs Barnett, Warrington
staircase renovations merseyside
Mrs Hancock, Merseyside
Our old staircase has been completely transformed beyond recognition. I didn't think this possible in such a short space of time and at such an affordable price. The quality and workmanship is second-to-none and the service we received from Abbott Wade from start to finish has been excellent. I would highly recommend."
Mrs Peet, Manchester
staircases Herefordshire
Mr & Mrs Atkins, Ross-On-Wye
Jubin RG19
Mr & Mrs Jubin, West Sussex
Dave and Rob have just finished our new staircase. What a stunning job!! I cannot rate them highly enough. Thank you so much, workmanship of the very highest quality. I would not hesitate to recommend this company."
Mrs McGuire, Northampton
Adams, Hudderfield
Mrs Adams, Huddersfield
Loveday ME15
Mrs Loveday, Maidstone
Cartwright WA10
Mr & Mrs Cartwright, St Helens
staircase renovations Hull
Mrs Thackray, Hull
Baker, Carrington
Mr & Mrs Baker, Carrington
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