At Abbott-Wade, we’re very proud of the feedback we receive from our customers; whether it’s the letters and emails we receive from customers after their installation or verbal feedback given to the fitting team or over the telephone with our office team. As a family-run business we all work that extra bit harder to maintain the impeccable reputation we have spent over twenty years building.
You can read many of the reviews we receive on a daily basis below. Alternatively visit our Case Studies or one of the many Staircase Stories in our News Page to find out how an individual in staircase project worked out for individual customers.
What an amazing transformation. I’m so pleased that I discovered Abbotwade, such an efficient dedicated team. Always on time & excellent attention to detail from initial planning visit to final installation. We now have a stunning staircase made from high quality materials and all at a sensibly affordable price. Thanks to the whole team”
Mrs Darling, Devizes
I just wanted to let you know how pleased I am with the job that Lee and Mark have done over the past three days. They have both been friendly, polite and courteous. They always had a smile on their faces, even when it was pouring with rain for 2 solid days. Their workmanship is amazing, and I have never known any tradesmen to work and hard and as quickly as them. Literally from the moment they walked in the door on Monday to when they left this evening, they haven't stopped working. Everyone I have met or spoken to, or e-mailed within your company, have been a pleasure to deal with."
Mrs Dunn, Berkshire
Mr & Mrs Duffill, Somerset
Mr & Mrs Fox, Cheshire
Mr & Mrs Phillips, Hampstead
Had our new staircase balustrades completed today. Absolutely delighted with the result, worth every single penny. I cannot recommend this company enough. Superb workmanship, very quick installation and tidy. Also, fantastic fitters nothing too much trouble. Thank you Abbott-Wade.”
Mrs Carr, Lancashire
Mr & Mrs Ball, Manchester
Mrs Holden, Cheshire
Mrs Shaw, Leeds
Mr & Mrs Knight, Horsham
Mr & Mrs Barrow, Keighley
Mrs Staniszewska, Bristol
Mr & Mrs Middlehurst, Aintree
Mr & Mrs Forington, Lincolnshire
Mr & Mrs Jefferies, Bath
Mr Tournay, Lancs
Mr & Mrs Berry, Newbury
Ian and Charles were fantastic, attention to detail is incredible. The transformation is just incredible. We are so pleased with everything. A very big thank you."
Mrs Staton, Kidderminster
Delighted. What more can we say? The stair is superb so full marks from the surveys to the installation. Lee and Mark have done a superb job and have been a pleasure to have around."
Mr & Mrs Cusa, Exeter
Mr & Mrs Taylor, Yeovil
We are so happy with out new staircase. It looks fab and it has transformed the hallway. A big thank you to Lee and Adam for their work. We appreciate their hard work and attention to detail.”
Mr & Mrs Man, Romford
Everyone involved presented a positive and professional image. From the initial contact and survey with Colin Campbell, Les in verification of same, through to Ian and Charles during installation and not forgetting Lana keeping us up to date with the progress of the project as it evolved."
Mr & Mrs Berry, Newbury
Mr & Mrs Williamson, Penketh
Mr & Mrs Deft, Leicestershire
Fantastic! The guys worked really hard and are a credit to your company, nothing was too much for them. Lee & Mark did a great job and we're really pleased. We would recommend them as they're first class guys!"
Mrs Graham, Hampshire
Mr & Mrs Davies, Sutton
Mr Dansey, Orpington
They came on the day we arranged and on time and did an excellent job, that's all you can ask for."
Mr Conroy, Wigan
Mr & Mrs Phillips, Warrington
I would like to thank Mike and Craig for doing an excellent job. It makes a pleasant change to have such professional, punctual and amiable people working in our home. Many thanks again and we will certainly recommend your company in the future."
Mrs Jenkins, Wigan
Mr & Mrs Mitchell, Northamptonshire
Mrs Ash, Sevenoaks
Mr & Mrs Reeve, Winchester
I am delighted with the staircase, it has transformed the hallway, stairs and landing."
Mrs Bramley, Abingdon
We are very pleased with how our new staircase looks as it makes our hall much lighter and it looks more modern. Your two chaps who did the fitting turned up on time, both days, worked really hard throughout the day and had an eye for detail. They tidied up each day and seemed to work well together as a team. They were both polite and got on with the job in a professional manner.”
Mr Warbutton, Wiltshire
Mr & Mrs Latham, Liverpool
I am delighted with my new staircase. Mike and his team were amazing, so pleasant, efficient and tidy, and the end result is even better than I had hoped. Thanks goes to our designer for his good advice and help in deciding what would be most suitable for our house. It has been a pleasure to deal with your company and I would recommend you to anyone who is considering having similar work done"
Mrs Hewitt, Oxford
Mr & Mrs Statton, Kidderminster
Mr & Mrs Diss, Blackpool
The guys did a wonderful job - the glass staircase makes the hallway look bigger and brighter and everyone has commented on the transformation. They exceeded our expectations on every count and were a pleasure to have in our home. What's more they cleaned up after themselves and left the area spotlessly clean on completion."
Mr & Mrs Frodsham, St Helens
I am absolutely delighted with my new staircase. It almost raised a tear after having to put up with the old and nasty one we had!”
Mrs Witter, Merseyside
We are really pleased with the new staircase. They have done a brilliant job. The workmanship is second to none. The men were both professional and friendly. It was a pleasure to have them in are home . I would have no hesitation in recommending your to family and friends . Thank you very much all of you.
Mr & Mrs De Asha, Merseyside
Mr & Mrs Peters, Worthing
Mr De Boer, Scunthorpe
Mr & Mrs Ashton, Leeds
My wife and I are really delighted with our new staircase. The quality of the workmanship is really excellent and the finished job has exceeded all our expectations. Thank you to all the team at Abbott-Wade for making this happen.”
Mr Boxall, Surrey
We would like to congratulate your company on the recent installation of our super staircase, the quality and finish is superb. Your installation engineers were impressive, no touch up of plastering or painting was required, they were brilliant - and they liked my cakes!
Well done to all involved, we will definitely highly recommend your company. Thank you all."
Mr & Mrs Newman, Gloucestershire
Mr & Mrs Shelton, Iiford
Mr & Mrs Wilson, Rainhill
The staircase looks fantastic. It is a real feature in the house now and has far exceeded our expectations. Lee and Ellis were very polite, friendly and professional and did a wonderful job. I would definitely have no problems with recommending Abbott-Wade to anyone who wanted to refurbish their staircase."
Mr & Mrs Nichols, Essex
Mr & Mrs Dutton, Hertfordshire
We have been very impressed by the Abbott-Wade professionalism and expertise throughout the process of replacing our staircase. From Colin through to Anthony and Rob, we have had confidence and now we can see the finished job we are not disappointed. Your fitters have gone the extra mile to give us a beautiful staircase. Their attention to detail is fantastic. It has been a pleasure to have them in our home.
Thank you and well done everyone."
Mr & Mrs Chester, Portsmouth
Mr & Mrs Griffiths, Gloucestershire
Mr & Mrs Gill, Portsmouth
Mrs Shar, Middlesex
Dave and Rob have just finished our new staircase. What a stunning job!! I cannot rate them highly enough. Thank you so much, workmanship of the very highest quality. I would not hesitate to recommend this company.”
Mr & Mrs McGuire, Northampton
Mrs Ho-Wan, Cheshire
I just wanted to thank you for the beautiful staircase...we are so happy with it."
Mrs Grogan, London
Mr & Mrs Crickmore, Norwich
Mr & Mrs Helsby, St Helens
Mr & Mrs Baker, Carrington
The end result is outstanding! Both Rob and Andy have done a first class job! Nothing was too much trouble for the guys – not even our 5 and 2 year old girls under their feet. Both have a great attitude. They are both passionate about what they, taking pride in their work. These guys are an asset to your business. Once again thanks for a superior installation. I won’t think twice about recommending you to family and friends."
Mr Allison, Hull
Mr Hughes, Cheshire
Mr & Mrs Brown, Chesterfield
Mr & Mrs King, Ipswich
Mrs Trayer, Leeds
Mr & Mrs Shaw, Kent
Mr & Mrs Merry, Margate
We're both thrilled to bits with the staircase, it looks fabulous!”
Mrs Booth, Lymm, Cheshire
Please thank the whole team for the installation of this staircase. This professional service and quality finish was in stark contrast to our dealings with the installation of the original staircase from the previous supplier. This has really helped us out and we appreciate everyone's efforts."
Mr Kelly, Rickmansworth
Mr Pearson, Cheshire
Mr & Mrs Warburton, Warrington
Mrs Hancock, Merseyside
Mr & Mrs Hayes, Widnes
Mr & Mrs Jackson, York
Amazing company totally professional very happy with my redesigned stairs.”
Mr & Mrs Swindley, St Helens
Mrs Brown, Southam
Our old staircase has been completely transformed beyond recognition. I didn't think this possible in such a short space of time and at such an affordable price. The quality and workmanship is second-to-none and the service we received from Abbott Wade from start to finish has been excellent. I would highly recommend."
Mrs Peet, Manchester
Just had our staircase refurbished - amazing service from the very first visit. Absolutely no pressure from Peter our salesman (no sales patter at all just excellent advice from a professional who is an expert rather than a salesman). No messing about with the dates advised for fitting and fitters arrived dead on the time advised. These guys grafted from 7 in the morning until 7 at night. The end result is beautiful, they have so much pride in what they produce. Extremely skilled, professional and courteous throughout. As you can tell, we are so pleased. Will be recommending whenever we can.”
Mrs Rose, Swindon
Dave and Rob have just finished our new staircase. What a stunning job!! I cannot rate them highly enough. Thank you so much, workmanship of the very highest quality. I would not hesitate to recommend this company."
Mrs McGuire, Northampton
Ian and Charles have been a pleasure to have working in our house. They always leave a tidy house at the end of the day. Very professional in the workplace."
Mr & Mrs Peters, Brighton
Exceptional, professional service during the duration of the transformation. Excellent finish, we would definitely recommend!"
Mr & Mrs Burns, Mold
We love, love, love it! Thank you so much. I recommended you to a friend and she's already had hers fitted and is as delighted as we are."
Mrs McGuire, Northamptonshire
Mr & Mrs Sinden, Sheerness
Mr & Mrs Pickles, Rochdale
Mr & Mrs Long, Milton Keynes
Mrs Adams, Huddersfield
A real, proper professional job! High quality, pleasant, hard working fitting crew - I could not have wished for any more. Big thanks to Anthony & Charles."
Mr Hughes, Lancashire
Mrs Thackray, Hull
We appreciate the time and effort that has gone into making our amazing staircase, we feel very proud when showing people what has been achieved by yourselves. Thanking you again."
Mr & Mrs Wills, Ellesmere Port
Mr & Mrs Mansfield, Guildford
Wow! An amazing job & super speedy. The lads did a fantastic job making sure I was 100% happy. They are a credit to the company and the stairs have transformed our house. Thank you."
Mrs Winstanley, Congleton
Mr & Mrs Christie, Runcorn
Mr & Mrs Bissell, Birmingham
Mr & Mrs Hankey, Stockton Heath
Mr Walker, Solihull
Mr & Mrs McGeachie, Hampshire
Mr & Mrs Hancocks, Sandwich
Ms Luton, Hartshill
