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At Abbott-Wade, we’re very proud of the feedback we receive from our customers; whether it’s the letters and emails we receive from customers after their installation or verbal feedback given to the fitting team or over the telephone with our office team. As a family-run business we all work that extra bit harder to maintain the impeccable reputation we have spent over twenty years building.

You can read many of the reviews we receive on a daily basis below. Alternatively visit our Case Studies or one of the many Staircase Stories in our News Page to find out how an individual in staircase project worked out for individual customers.

Dave and Rob have just finished our new staircase. What a stunning job!! I cannot rate them highly enough. Thank you so much, workmanship of the very highest quality. I would not hesitate to recommend this company.”
Mr & Mrs McGuire, Northampton
staircase refurbishment merseyside
Mrs Townson, Merseyside
staircases essex
Mr Reddy, Canvey Island
King IP12
Mr & Mrs King, Ipswich
staircases oxfordshire
Mr & Mrs Walker, Oxfordshire
Firstly let me say how absolutely thrilled I am with the work, really, really happy - an amazing transformation which has way exceeded my expectations (and worries!). As for the team, they were so hardworking (a very long and hardworking day), professional and knowledgeable. More importantly, they did really work as a team to the extent that you could use them in Teamwork Videos - they chatted along together, lots of singing, discussing next steps and/or optimal solutions to a problem such that I really enjoyed having them here & listening to their banter and chat. All in all, a very positive experience. Thanks again for a great outcome which is much appreciated."
Mrs Barnett, Cobham
Carney, Derbyshire
Mr & Mrs Carney, Derbyshire
Amazing company totally professional very happy with my redesigned stairs.”
Mr & Mrs Swindley, St Helens
Amesbury, Chester
Mr & Mrs Amesbury, Chester
We shopped around for a company to fit our new staircase and chose Abbott-Wade as they impressed us with their knowledge and expertise as well as being the most competitive on price. We weren't disappointed! The lads were friendly and polite and finished the job to perfection. Our oak staircase looks beautiful and because everything is pre-finished there was no work required by us afterwards."
Mr & Mrs Morris, Wigan
We are extremely delighted with the result. We feel we must come comment on the professionalism of your fitters.  They arrived on time and their work ethic is to be commended.  They were cheerful and very helpful and answered all our queries.  We would highly recommend both them and your company to anyone who wishes to transform their home.”
Mr & Mrs Elliott, Durham
The service from start to finish has been excellent. The quality of the work and the workmanship has exceeded our ecpectations. Attention to detail is clearly an important part of your standards. Thank you for transforming our home."
Mr & Mrs Lloyd, Cheshire
Duffill, Somerset
Mr & Mrs Duffill, Somerset
Warburton, Warrington
Mr & Mrs Warburton, Warrington
Clean and Tidy, excellent finish to the work looks superb and very modern. Professional job I would recommend you to anybody."
Mrs Lane, Liverpool
We love, love, love it! Thank you so much. I recommended you to a friend and she's already had hers fitted and is as delighted as we are."
Mrs McGuire, Northamptonshire
staircase refurbishments Warrington
Mr & Mrs Brown, Warrington
Many thanks for my beautiful new staircase. The boys who installed it were terrific, courteous, efficient, clean and tidy. I now need to repaint the stairwell because it looks tatty, the boys were incredibly efficient at leaving the paintwork and plasterwork looking as if they hadn't been touched. Then I'll get a new carpet put down and send you a photo of the finished product! I'm really pleased with it and would definitely recommend you to anyone looking for a new staircase."
Mrs Gibbons, Gloucestershire
staircase renovations Oxfordshire
Mr & Mrs Latham, Oxfordshire
I am delighted with my new staircase.  Mike and his team were amazing, so pleasant, efficient and tidy, and the end result is even better than I had hoped.   Thanks goes to our designer for his good advice and help in deciding what would be most suitable for our house. It has been a pleasure to deal with your company and I would recommend you to anyone who is considering having similar work done"
Mrs Hewitt, Oxford
Loveday ME15
Mrs Loveday, Maidstone
Shaw, Leeds
Mrs Shaw, Leeds
The stairs look and are Fantastic!”
Mr & Mrs Harvey, Wolverhampton
I am extremely happy with the service I received right from start to finish. The fitters were excellent and it was nice knowing them. Once again, I am thankful for all the help and advise I received from you. Please extend my special thanks to the design team and the fitters.”
Mr Kumar, Hounslow, London
staircase renovations hampshire
Mr & Mrs McGeachie, Hampshire
Reeve, Winchester
Mr & Mrs Reeve, Winchester
Adams, Hudderfield
Mrs Adams, Huddersfield
Merry, Margate
Mr & Mrs Merry, Margate
Thank you so much for renovating my staircase and making it safe for my little girl. Safe to say she likes the glass. Thanks again, it looks gorgeous and I would definitely recommend!"
Ms Hoath, Manchester
Gordon KY3 feedback
Mr & Mrs Gordon, Fife
staircases cornwall
Mrs Blaylock, Cornwall
glass oak staircases cheshire
Mr & Mrs Armstrong, Cheshire
Cooper, Dawlish
Mr & Mrs Cooper, Dawlish
Taylor, Yeovil
Mr & Mrs Taylor, Yeovil
We're both thrilled to bits with the staircase, it looks fabulous!”
Mrs Booth, Lymm, Cheshire
Wilson, Rainhill
Mr & Mrs Wilson, Rainhill
Smith, Bolton
Mr & Mrs Smith, Bolton
Our old staircase has been completely transformed beyond recognition. I didn't think this possible in such a short space of time and at such an affordable price. The quality and workmanship is second-to-none and the service we received from Abbott Wade from start to finish has been excellent. I would highly recommend."
Mrs Peet, Manchester
Price was a big factor, but also the fitters being employed by the company, not requiring complete payment until completion, demonstrated to me that you have a lot of confidence in what you do. We also felt very comfortable with the way in which Peter made his pitch, he was very genuine.”
Mr Norwood, Staffordshire
Mr Dixon, East Sussex
Adams, Huddersfield
Mr & Mrs Adams, Huddersfield
Dansey, Orpington
Mr Dansey, Orpington
Mr Tournay, Lancs
Nutton, Evesham
Mr & Mrs Nutton, Evesham
Sayer, Billinge
Mr & Mrs Sayer, Billinge
Many, many thanks to Rob and Andy who fitted our new bannisters in just two days - cracking job guys! I fully recommend Abbott Wade to anyone thinking of getting this done - a very professional company."
Mrs Gaynor, Liverpool
Hodges, Taplow
Mr & Mrs Hodges, Taplow
Bissell, Birmingham
Mr & Mrs Bissell, Birmingham
Brown, Chesterfield
Mr & Mrs Brown, Chesterfield
Staniszewska, Bristol
Mrs Staniszewska, Bristol
Rob and Lee completed our staircase earlier this week. They are excellent ambassadors for your company - friendly, helpful and polite and they did an excellent job too. We are delighted with the result and won't hesitate to recommend Abbott-Wade."
Mr & Mrs Dowlman, Lincolnshire
Williamson, Penketh
Mr & Mrs Williamson, Penketh
Cunningham, Rainhill
Mr & Mrs Cunningham, Rainhill
Middlehurst, Aintree
Mr & Mrs Middlehurst, Aintree
staircases manchester
Mrs Unsworth, Manchester
Davies, Sutton
Mr & Mrs Davies, Sutton
stairase renovation oxfordshire
Mrs Bodger, Oxfordshire
To say we are thrilled with our new staircase in an understatement. So refreshing to have tradesmen in our home that deliver on what they promise - stunning glass staircase and professional and courteous fitters. Thank you Abbott Wade!"
Bill & Dianne, Cheshire
We would like to congratulate your company on the recent installation of our super staircase, the quality and finish is superb. Your installation engineers were impressive, no touch up of plastering or painting was required, they were brilliant - and they liked my cakes! Well done to all involved, we will definitely highly recommend your company. Thank you all."
Mr & Mrs Newman, Gloucestershire
Wow what a transformation. We are right up there with the Beckham's. Beautifully crafted and fitted staircase renovation and superb prompt after sales service - Abbott Wade truly go the extra mile for complete customer satisfaction. Thank you so much."
Mrs Farrell, Derbyshire
Pearson C43
Mr Pearson, Cheshire
I just wanted to thank you for the beautiful staircase...we are so happy with it."
Mrs Grogan, London
They came on the day we arranged and on time and did an excellent job, that's all you can ask for."
Mr Conroy, Wigan
I just thought I'd send a quick email to thank your company who have been exceptional from start to finish. The lads on site were courteous, polite, friendly and very tidy! We have had several tradesmen in our house over the last few months and your lads were a breath of fresh air! Nothing was too much trouble, the stairs are of superb quality and finish and I thank you and would like the thanks to be passed on to the lads. We have a family run company ourselves, everyone is so quick to complain but not so quick to thank you, and it's nice when they do!
Mr & Mrs Waterworth
Many thanks for your professionalism from start to finish of the transformational staircase. All the workmen who have attended our home have been friendly and professional and are a credit to your Company. The stairs seem to be a talking point now whoever walks in through our front door and will be the first to recommend your Company to friends, family and colleagues who ask about our staircase.”
Mr & Mrs Bevis, Bolton
Hankey, Stockton Heath
Mr & Mrs Hankey, Stockton Heath
Chippendale, Wakefield
Mr & Mrs Chippendale, Wakefield
Oldroyd, Wakefield
Mr & Mrs Oldroyd, Wakefield
Trayer, Leeds
Mrs Trayer, Leeds
All went very well over the last couple of days when Lee and Mark were here, refurbishing the staircase; it certainly looks the part now! I would like to add my personal complements to Abbott-Wade – it was a real pleasure having Lee and Mark in the house. They were cheerful, hard working, personable, professional and in all respects a real credit to your company."
Mr Woods, North Yorkshire
Davies, Cowbridge
Mr & Mrs Davies, Cowbridge
Everyone involved presented a positive and professional image. From the initial contact and survey with Colin Campbell, Les in verification of same, through to Ian and Charles during installation and not forgetting Lana keeping us up to date with the progress of the project as it evolved."
Mr & Mrs Berry, Newbury
Maher, Milton Keynes
Mr & Mrs Maher, Milton Keynes
Robinson, Stockton Heath
Mr & Mrs Robinson, Stockton Heath
I would like to thank Mike and Craig for doing an excellent job. It makes a pleasant change to have such professional, punctual and amiable people working in our home. Many thanks again and we will certainly recommend your company in the future."
Mrs Jenkins, Wigan
An excellent, professional job! Lee & Mark are a credit to your business.”
VM, Southampton
Partridge, Grantham
Mr & Mrs Partridge, Grantham
staircase renovations Hull
Mrs Thackray, Hull
Judge, Horsham
Mr Judge, Horsham
Crickmore, Norwich
Mr & Mrs Crickmore, Norwich
We have been very impressed by the Abbott-Wade professionalism and expertise throughout the process of replacing our staircase. From Colin through to Anthony and Rob, we have had confidence and now we can see the finished job we are not disappointed. Your fitters have gone the extra mile to give us a beautiful staircase. Their attention to detail is fantastic. It has been a pleasure to have them in our home. Thank you and well done everyone."
Mr & Mrs Chester, Portsmouth
Absolutely superb, it made the hallway seem larger and lighter and we are delighted with the job. Everybody who comes to the house comments on how good it looks, I would highly recommend Abbott Wade"
Mr & Mrs Hardman, Rainhill
staircase refurbishments Warrington cheshire
Mr & Mrs Phillips, Warrington
Pasha WD7
Mr & Mrs Pasha, Hertfordshire
Walsh, Macclesfield
Mr & Mrs Walsh, Macclesfield
Mitchell, Northamptonshire
Mr & Mrs Mitchell, Northamptonshire
Golding DA2 Feedback
Mr & Mrs Golding, Dartford
Ian and Charles were fantastic, attention to detail is incredible. The transformation is just incredible. We are so pleased with everything. A very big thank you."
Mrs Staton, Kidderminster
What a fantastic job the fitting team have done! They were very polite and nothing was too much trouble for them. I would recommend them to anyone, thanks once again for a job well done.”
Mr & Mrs Jones, Leeds
staircases West Sussex
Mr & Mrs Knight, Horsham
We are delighted with the staircase renovation and thanks to you all for the great service.”
Mrs Evans, High Wycombe
Hancocks, Sandwich
Mr & Mrs Hancocks, Sandwich
Taylor, Wilmslow
Mr & Mrs Taylor, Wilmslow
staircase refurbishments Surrey
Mr & Mrs Moosa, Caterham
Robinson, Warrington
Mr & Mrs Robinson, Warrington
I just wanted to let you know how pleased I am with the job that Lee and Mark have done over the past three days. They have both been friendly, polite and courteous.  They always had a smile on their faces, even when it was pouring with rain for 2 solid days.  Their workmanship is amazing, and I have never known any tradesmen to work and hard and as quickly as them.  Literally from the moment they walked in the door on Monday to when they left this evening, they haven't stopped working.  Everyone I have met or spoken to, or e-mailed within your company, have been a pleasure to deal with."
Mrs Dunn, Berkshire
Lynch L26
Mrs Lynch, Liverpool
Walker, Solihull
Mr Walker, Solihull
Mr & Mrs Cusa, Exeter
Ball M41
Mr & Mrs Ball, Manchester
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