Abbott-Wade

Reviews

At Abbott-Wade, we’re very proud of the feedback we receive from our customers; whether it’s the letters and emails we receive from customers after their installation or verbal feedback given to the fitting team or over the telephone with our office team. As a family-run business we all work that extra bit harder to maintain the impeccable reputation we have spent over twenty years building.

You can read many of the reviews we receive on a daily basis below. Alternatively visit our Case Studies or one of the many Staircase Stories in our News Page to find out how an individual in staircase project worked out for individual customers.

All went very well over the last couple of days when Lee and Mark were here, refurbishing the staircase; it certainly looks the part now! I would like to add my personal complements to Abbott-Wade – it was a real pleasure having Lee and Mark in the house. They were cheerful, hard working, personable, professional and in all respects a real credit to your company."
Mr Woods, North Yorkshire
Reeve, Winchester
Mr & Mrs Reeve, Winchester
Clean and tidy, an excellent finish too. The work looks superb and very modern. A professional job, I would recommend you to anybody."
Mrs Lane, Liverpool
I am extremely happy with the service I received right from start to finish. The fitters were excellent and it was nice knowing them. Once again, I am thankful for all the help and advise I received from you. Please extend my special thanks to the design team and the fitters.”
Mr Kumar, Hounslow, London
Griffiths, Coats, Gloucestershire
Mr & Mrs Griffiths, Gloucestershire
Brown S41
Mr & Mrs Brown, Chesterfield
staircases-lancashire
Mr Tournay, Lancs
Needham, Bicester
Mr & Mrs Needham, Bicester
The end result is outstanding! Both Rob and Andy have done a first class job! Nothing was too much trouble for the guys – not even our 5 and 2 year old girls under their feet. Both have a great attitude. They are both passionate about what they, taking pride in their work. These guys are an asset to your business. Once again thanks for a superior installation. I won’t think twice about recommending you to family and friends."
Mr Allison, Hull
staircases Herefordshire
Mr & Mrs Atkins, Ross-On-Wye
Shaw, Kent
Mr & Mrs Shaw, Kent
Berry, Newbury
Mr & Mrs Berry, Newbury
Had our new staircase balustrades completed today. Absolutely delighted with the result, worth every single penny. I cannot recommend this company enough. Superb workmanship, very quick installation and tidy. Also, fantastic fitters nothing too much trouble. Thank you Abbott-Wade.
Mrs Carr, Lancashire
Key, Appleton
Mr & Mrs Key, Appleton
Absolutely superb, it made the hallway seem larger and lighter and we are delighted with the job. Everybody who comes to the house comments on how good it looks, I would highly recommend Abbott-Wade."
Mr & Mrs Hardman, Rainhill
Taylor, Yeovil
Mr & Mrs Taylor, Yeovil
Loveday ME15
Mrs Loveday, Maidstone
We are absolutely delighted with the stairway. Two very pleasant and professional carpenters arrived promptly of 8.15. Worked all day and cleaned up after, altogether did a very satisfactory job. We will be very pleased to recommend your company to others."
Mr & Mrs Agate, Widnes
We are very impressed with the craftsmanship and the service provided and delighted with the beautiful new staircase."
Mrs Walker, Oxfordshire
Judge, Horsham
Mr Judge, Horsham
Nutton, Evesham
Mr & Mrs Nutton, Evesham
Merry, Margate
Mr & Mrs Merry, Margate
Adams, Huddersfield
Mr & Mrs Adams, Huddersfield
Latham, Liverpool
Mr & Mrs Latham, Liverpool
phillips, Hampstead
Mr & Mrs Phillips, Hampstead
Excellent job. Very pleased with our staircase. Pleasant workmen, helpful and friendly. Very clean and very tidy."
Mrs Hemingway, Blackpool
Ball, Manchester
Mr & Mrs Ball, Manchester
Botterill, Northamptonshire
Mr Botterill, Northamptonshire
Davies, Cowbridge
Mr & Mrs Davies, Cowbridge
staircases West Sussex
Mr & Mrs Knight, Horsham
Bissell, Birmingham
Mr & Mrs Bissell, Birmingham
Duffill, Somerset
Mr & Mrs Duffill, Somerset
Partridge, Grantham
Mr & Mrs Partridge, Grantham
Please thank the whole team for the installation of this staircase. This professional service and quality finish was in stark contrast to our dealings with the installation of the original staircase from the previous supplier. This has really helped us out and we appreciate everyone's efforts."
Mr Kelly, Rickmansworth
Baker, Carrington
Mr & Mrs Baker, Carrington
Thank you very much to you all, Paul who helped if plan our new stairs and Lee and his team for fitting our stairs - we are really pleased with them!”
Mrs Atefi, London
I just thought I'd send a quick email to thank your company who have been exceptional from start to finish. The lads on site were courteous, polite, friendly and very tidy! We have had several tradesmen in our house over the last few months and your lads were a breath of fresh air! Nothing was too much trouble, the stairs are of superb quality and finish and I thank you and would like the thanks to be passed on to the lads. We have a family run company ourselves, everyone is so quick to complain but not so quick to thank you, and it's nice when they do!
Mr & Mrs Waterworth
Firstly let me say how absolutely thrilled I am with the work, really, really happy - an amazing transformation which has way exceeded my expectations (and worries!). As for the team, they were so hardworking (a very long and hardworking day), professional and knowledgeable. More importantly, they did really work as a team to the extent that you could use them in Teamwork Videos - they chatted along together, lots of singing, discussing next steps and/or optimal solutions to a problem such that I really enjoyed having them here & listening to their banter and chat. All in all, a very positive experience. Thanks again for a great outcome which is much appreciated."
Mrs Barnett, Cobham
Dave and Rob have just finished our new staircase. What a stunning job!! I cannot rate them highly enough. Thank you so much, workmanship of the very highest quality. I would not hesitate to recommend this company.”
Mr & Mrs McGuire, Northampton
oak staircases cheshire
Mr & Mrs Bruce, Cheshire
The guys did a great job and we are thrilled with how the stairs and hallway have been transformed. All at the Company should be very proud of the quality of work and service standards you deliver.”
Mr O'Dwyer, Solihull
Cartwright WA10
Mr & Mrs Cartwright, St Helens
Ashton, Leeds
Mr & Mrs Ashton, Leeds
Thanks very much to you and the team – it looks fantastic!"
Mr & Mrs Laycock, Knutsford
Modi EN2
Mrs Modi, Enfield
A real, proper professional job! High quality, pleasant, hard working fitting crew - I could not have wished for any more. Big thanks to Anthony & Charles."
Mr Hughes, Lancashire
I am absolutely delighted - in fact I am 'over the moon' with my new staircase. The workmanship is of a very standard and from start to finish the customer service was fantastic. Don't go anywhere else - Abbott-Wade will not disappoint!"
Mrs Paxton, Marlow
I am delighted with the staircase, it has transformed the hallway, stairs and landing."
Mrs Bramley, Abingdon
The guys did a wonderful job - the glass staircase makes the hallway look bigger and brighter and everyone has commented on the transformation. They exceeded our expectations on every count and were a pleasure to have in our home. What's more they cleaned up after themselves and left the area spotlessly clean on completion."
Mr & Mrs Frodsham, St Helens
Taylor, Wilmslow
Mr & Mrs Taylor, Wilmslow
staircases blackpool
Mr & Mrs Diss, Blackpool
We just wanted to say how delighted we are with the new balustrading. It looks superb and has transformed our hall. You have all been very patient in helping us to achieve what we hoped we could achieve - from Colin’s first visit, your survey and through to the final installation. The end result does that in every respect so thanks to you all but especially Lee and Mark who have worked with us on all details to ensure a excellent end result. They have been a pleasure to have around and their workmanship and attention to detail has been superb. Many thanks to you all and best wishes for Christmas and the future."
Mr & Mrs Cusa, Exeter
Lee and Ellis have just left after transforming our hall, stairs and landing with a beautiful oak and glass staircase. The craftsmanship and materials are second to none. Lee and Ellis are a great team and carried out the work to a very high standard. We are glad that we chose to have a matching handrail on the opposite wall too. Nothing was too much trouble for the team and they even put our stair carpet back until we get a new one. Many thanks to Janet for her help at the initial consultation, the office team and particularly to Lee and Ellis for their superb workmanship. It has been a pleasure to do business with such a friendly and efficient company. Huge thanks once again."
Mr & Mrs Straker, Hampshire
Robins, Gloucestershire
Mr & Mrs Robins, Gloucestershire
Parkes, Southport
Abbott-Wade Staircases Testimonial: Mr & Mrs Parkes, Southport
Oxer PE
Mr Oxer, Peterborough
Wilson, Rainhill
Mr & Mrs Wilson, Rainhill
staircases oxfordshire
Mr & Mrs Walker, Oxfordshire
Lovely chaps; excellent job!"
Mr & Mrs Dixon, Mayfield
staircase renovations merseyside
Mrs Hancock, Merseyside
staircases hartshill
Ms Luton, Hartshill
Lloyd, Higher Walton
Mr & Mrs Lloyd, Higher Walton
Hancocks, Sandwich
Mr & Mrs Hancocks, Sandwich
Pickles, Rochdale
Mr & Mrs Pickles, Rochdale
Amesbury, Chester
Mr & Mrs Amesbury, Chester
We had Abbott-Wade over along with several other companies, but the expertise and passion meant we chose to move forward with them. I don’t think we were an easy customer, requesting a few changes here and there during design, then after completion, but nothing was a problem and the team were consultative and patient throughout. The end product is stunning and has transformed our hallway. We would highly recommend them.
Mr & Mrs Riordan, Northamptonshire
staircases Huddersfield
Mr & Mrs Hunter, Huddersfield
staircase refurbishments Warrington cheshire
Mr & Mrs Phillips, Warrington
King IP12
Mr & Mrs King, Ipswich
Holdings WA5
Mr & Mrs Holding, Warrington
Ball M41
Mr & Mrs Ball, Manchester
Gill, Portsmouth
Mr & Mrs Gill, Portsmouth
I just wanted to say how impressed and pleased I was with the guys who came to site and did the work. They were courteous, polite and demonstrated a real professionalism to doing their job and making the installation look good. Please pass on my thanks as I wasn’t in when they finished so couldn’t thank them directly.”
Mr Grant, Oldham
Deft, Leicestershire
Mr & Mrs Deft, Leicestershire
My wife and I are really delighted with our new staircase. The quality of the workmanship is really excellent and the finished job has exceeded all our expectations. Thank you to all the team at Abbott-Wade for making this happen.”
Mr Boxall, Surrey
We're very happy with the process and the staircase looks great.”
Mrs Smith, Surrey
Oldroyd, Wakefield
Mr & Mrs Oldroyd, Wakefield
JefferiesBA2
Mr & Mrs Jefferies, Bath
We were keen to express just how delighted we were with the whole experience -Thanks for a great service.”
Mr & Mrs Avery, Cambridgeshire
Amazing work, a great work ethic & trustworthy. An excellent job"
Mr Bleasdale, Merseyside
staircase renovations doncaster
Mr & Mrs Whitehead, Doncaster
Middlehurst, Aintree
Mr & Mrs Middlehurst, Aintree
Lingard DE4
Mr & Mrs Lingard, Matlock
Could I just say I thought the two young men who fitted my staircase were brilliant. Very professional but friendly and polite and hard working. I am over the moon with my new staircase and would recommend you without hesitation. From my first contact with your company through to now, been first class service. Thank you to all involved."
Mr & Mrs Shipsides, Warrington
staircases manchester
Mrs Unsworth, Manchester
Sayer, Billinge
Mr & Mrs Sayer, Billinge
Delighted. What more can we say? The stair is superb so full marks from the surveys to the installation. Lee and Mark have done a superb job and have been a pleasure to have around."
Mr & Mrs Cusa, Exeter
staircase renovations Essex
Mr Broadley, Essex
Everyone involved presented a positive and professional image. From the initial contact and survey with Colin Campbell, Les in verification of same, through to Ian and Charles during installation and not forgetting Lana keeping us up to date with the progress of the project as it evolved."
Mr & Mrs Berry, Newbury
Loving my new addition thank you, You guys are the ultimate professionals!"
Mrs Swindley, Warrington
Christie, Runcorn
Mr & Mrs Christie, Runcorn
Hankey, Stockton Heath
Mr & Mrs Hankey, Stockton Heath
Mansfield, Guildford
Mr & Mrs Mansfield, Guildford
Robinson, Warrington
Mr & Mrs Robinson, Warrington
Cox, Colchester
Mr & Mrs Cox, Colchester
new staircase cheshire
Mrs Ho-Wan, Cheshire
Peters, Worthing
Mr & Mrs Peters, Worthing
Smith, Bolton
Mr & Mrs Smith, Bolton
Barrow, Keighley
Mr & Mrs Barrow, Keighley
Chapman, leatherhead
Mr & Mrs Chapman, Leatherhead
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