Abbott-Wade

Reviews

At Abbott-Wade, we’re very proud of the feedback we receive from our customers; whether it’s the letters and emails we receive from customers after their installation or verbal feedback given to the fitting team or over the telephone with our office team. As a family-run business we all work that extra bit harder to maintain the impeccable reputation we have spent over twenty years building.

You can read many of the reviews we receive on a daily basis below. Alternatively visit our Case Studies or one of the many Staircase Stories in our News Page to find out how an individual in staircase project worked out for individual customers.

Ian and Charles were fantastic, attention to detail is incredible. The transformation is just incredible. We are so pleased with everything. A very big thank you."
Mrs Staton, Kidderminster
Poole SO24
Mrs Poole, Southampton
Our old staircase has been completely transformed beyond recognition. I didn't think this possible in such a short space of time and at such an affordable price. The quality and workmanship is second-to-none and the service we received from Abbott Wade from start to finish has been excellent. I would highly recommend."
Mrs Peet, Manchester
Thanks very much to you and the team – it looks fantastic!"
Mr & Mrs Laycock, Knutsford
Excellent job. Very pleased with our staircase. Pleasant workmen, helpful and friendly. Very clean and very tidy."
Mrs Hemingway, Blackpool
staircases West Sussex
Mr & Mrs Knight, Horsham
staircases cornwall
Mrs Blaylock, Cornwall
Thank you for the good work and customer service we received from your company."
Mr Molyneux, Ashton in Makerfield
We shopped around for a company to fit our new staircase and chose Abbott-Wade as they impressed us with their knowledge and expertise as well as being the most competitive on price. We weren't disappointed! The lads were friendly and polite and finished the job to perfection. Our oak staircase looks beautiful and because everything is pre-finished there was no work required by us afterwards."
Mr & Mrs Morris, Wigan
We have been very impressed by the Abbott-Wade professionalism and expertise throughout the process of replacing our staircase. From Colin through to Anthony and Rob, we have had confidence and now we can see the finished job we are not disappointed. Your fitters have gone the extra mile to give us a beautiful staircase. Their attention to detail is fantastic. It has been a pleasure to have them in our home. Thank you and well done everyone."
Mr & Mrs Chester, Portsmouth
Brown, Chesterfield
Mr & Mrs Brown, Chesterfield
Absolutely superb, it made the hallway seem larger and lighter and we are delighted with the job. Everybody who comes to the house comments on how good it looks, I would highly recommend Abbott Wade"
Mr & Mrs Hardman, Rainhill
Walker, Solihull
Mr Walker, Solihull
staircases manchester
Mrs Unsworth, Manchester
Lloyd, Higher Walton
Mr & Mrs Lloyd, Higher Walton
JefferiesBA2
Mr & Mrs Jefferies, Bath
We were keen to express just how delighted we were with the whole experience -Thanks for a great service.”
Mr & Mrs Avery, Cambridgeshire
Warburton, Warrington
Mr & Mrs Warburton, Warrington
Reeve, Winchester
Mr & Mrs Reeve, Winchester
staircases cheshire
Mr & Mrs Lee, Cheshire
Mr Mullany, St Albans
Ash, Sevenoaks
Mrs Ash, Sevenoaks
Mansfield, Cheltenham
Mr & Mrs Mansfield, Cheltenham
Firstly let me say how absolutely thrilled I am with the work, really, really happy - an amazing transformation which has way exceeded my expectations (and worries!). As for the team, they were so hardworking (a very long and hardworking day), professional and knowledgeable. More importantly, they did really work as a team to the extent that you could use them in Teamwork Videos - they chatted along together, lots of singing, discussing next steps and/or optimal solutions to a problem such that I really enjoyed having them here & listening to their banter and chat. All in all, a very positive experience. Thanks again for a great outcome which is much appreciated."
Mrs Barnett, Cobham
Absolutely superb, it made the hallway seem larger and lighter and we are delighted with the job. Everybody who comes to the house comments on how good it looks, I would highly recommend Abbott-Wade."
Mr & Mrs Hardman, Rainhill
We are absolutely delighted with the stairway. Two very pleasant and professional carpenters arrived promptly of 8.15. Worked all day and cleaned up after, altogether did a very satisfactory job. We will be very pleased to recommend your company to others."
Mr & Mrs Agate, Widnes
staircases essex
Mr Reddy, Canvey Island
Harley B46
Mr & Mrs Harley, Birmingham
Wow! An amazing job & super speedy. The lads did a fantastic job making sure I was 100% happy. They are a credit to the company and the stairs have transformed our house. Thank you."
Mrs Winstanley, Congleton
Di Giuseppe, Newton Abbot
Mr & Mrs Di Giuseppe, Newton Abbot
Ball, Manchester
Mr & Mrs Ball, Manchester
Thank you so much for a job well done. From the initial sale to the final fit, the service has been first class. We couldn’t be more pleased. We can only speak highly of your firm and would have no hesitation in recommending you to other people.”
Mr & Mrs Connolly, Manchester
Mr & Mrs Tournay, Dunstable
Davies, Sutton
Mr & Mrs Davies, Sutton
Thank you so much for renovating my staircase and making it safe for my little girl. Safe to say she likes the glass. Thanks again, it looks gorgeous and I would definitely recommend!"
Ms Hoath, Manchester
Hankey, Stockton Heath
Mr & Mrs Hankey, Stockton Heath
Mr & Mrs Cusa, Exeter
A real, proper professional job! High quality, pleasant, hard working fitting crew - I could not have wished for any more. Big thanks to Anthony & Charles."
Mr Hughes, Lancashire
staircases oxfordshire
Mr & Mrs Walker, Oxfordshire
We're very happy with the process and the staircase looks great.”
Mrs Smith, Surrey
staircase refurbishments Surrey
Mr & Mrs Moosa, Caterham
Dansey, Orpington
Mr Dansey, Orpington
Sayer, Billinge
Mr & Mrs Sayer, Billinge
Long, Milton Keynes
Mr & Mrs Long, Milton Keynes
Gill, Portsmouth
Mr & Mrs Gill, Portsmouth
Merry, Margate
Mr & Mrs Merrett, Golborne
We would like to congratulate your company on the recent installation of our super staircase, the quality and finish is superb. Your installation engineers were impressive, no touch up of plastering or painting was required, they were brilliant - and they liked my cakes! Well done to all involved, we will definitely highly recommend your company. Thank you all."
Mr & Mrs Newman, Gloucestershire
The end result is outstanding! Both Rob and Andy have done a first class job! Nothing was too much trouble for the guys – not even our 5 and 2 year old girls under their feet. Both have a great attitude. They are both passionate about what they, taking pride in their work. These guys are an asset to your business. Once again thanks for a superior installation. I won’t think twice about recommending you to family and friends."
Mr Allison, Hull
staircase refurbishments Warrington
Mr & Mrs Brown, Warrington
staircase renovations Essex
Mr Broadley, Essex
The guys did a wonderful job - the glass staircase makes the hallway look bigger and brighter and everyone has commented on the transformation. They exceeded our expectations on every count and were a pleasure to have in our home. What's more they cleaned up after themselves and left the area spotlessly clean on completion."
Mr & Mrs Frodsham, St Helens
I just wanted to thank you for the beautiful staircase...we are so happy with it."
Mrs Grogan, London
Botterill, Northamptonshire
Mr Botterill, Northamptonshire
We love, love, love it! Thank you so much. I recommended you to a friend and she's already had hers fitted and is as delighted as we are."
Mrs McGuire, Northamptonshire
Walsh, Macclesfield
Mr & Mrs Walsh, Macclesfield
Price was a big factor, but also the fitters being employed by the company, not requiring complete payment until completion, demonstrated to me that you have a lot of confidence in what you do. We also felt very comfortable with the way in which Peter made his pitch, he was very genuine.”
Mr Norwood, Staffordshire
Gordon KY3 feedback
Mr & Mrs Gordon, Fife
My wife and I are really delighted with our new staircase. The quality of the workmanship is really excellent and the finished job has exceeded all our expectations. Thank you to all the team at Abbott-Wade for making this happen.”
Mr Boxall, Surrey
Davies, Cowbridge
Mr & Mrs Davies, Cowbridge
Chippendale, Wakefield
Mr & Mrs Chippendale, Wakefield
Mr & Mrs Fox, Cheshire
staircases Herefordshire
Mr & Mrs Atkins, Ross-On-Wye
Ashton, Leeds
Mr & Mrs Ashton, Leeds
What an amazing transformation.  I’m so pleased that I discovered Abbotwade, such an efficient dedicated team.  Always on time & excellent attention to detail from initial planning visit to final installation. We now have a stunning staircase made from high quality materials and all at a sensibly affordable price. Thanks to the whole team”
Mrs Darling, Devizes
What a fantastic job the fitting team have done! They were very polite and nothing was too much trouble for them. I would recommend them to anyone, thanks once again for a job well done.”
Mr & Mrs Jones, Leeds
Really pleased, in fact more than pleased! We have already recommended you to two of our friends and will do again."
Mrs Atherton, St Helens
new staircases warrington
Mrs Barnett, Warrington
Absolutely made up, you certainly know what you're doing. I have had bad jobs done in the past so I really appreciate a good job. My husband was very impressed, first class job, we are delighted, thanks again"
Dorreen & Noel, St Helens
Holdings WA5
Mr & Mrs Holding, Warrington
Exceptional, professional service during the duration of the transformation. Excellent finish, we would definitely recommend!"
Mr & Mrs Burns, Mold
Clean and Tidy, excellent finish to the work looks superb and very modern. Professional job I would recommend you to anybody."
Mrs Lane, Liverpool
Mullin, Lymm
Mr & Mrs Mullin, Lymm
Had our new staircase balustrades completed today. Absolutely delighted with the result, worth every single penny. I cannot recommend this company enough. Superb workmanship, very quick installation and tidy. Also, fantastic fitters nothing too much trouble. Thank you Abbott-Wade.
Mrs Carr, Lancashire
I just wanted to let you know how pleased I am with the job that Lee and Mark have done over the past three days. They have both been friendly, polite and courteous.  They always had a smile on their faces, even when it was pouring with rain for 2 solid days.  Their workmanship is amazing, and I have never known any tradesmen to work and hard and as quickly as them.  Literally from the moment they walked in the door on Monday to when they left this evening, they haven't stopped working.  Everyone I have met or spoken to, or e-mailed within your company, have been a pleasure to deal with."
Mrs Dunn, Berkshire
The service from start to finish has been excellent. The quality of the work and the workmanship has exceeded our ecpectations. Attention to detail is clearly an important part of your standards. Thank you for transforming our home."
Mr & Mrs Lloyd, Cheshire
glass oak staircases cheshire
Mr & Mrs Armstrong, Cheshire
I am absolutely delighted - in fact I am 'over the moon' with my new staircase. The workmanship is of a very standard and from start to finish the customer service was fantastic. Don't go anywhere else - Abbott-Wade will not disappoint!"
Mrs Paxton, Marlow
Partridge, Grantham
Mr & Mrs Partridge, Grantham
staircase renovations Liverpool
Mr & Mrs Bleasdale, Liverpool
Amazing work, a great work ethic & trustworthy. An excellent job"
Mr Bleasdale, Merseyside
Golding DA2 Feedback
Mr & Mrs Golding, Dartford
Rob and Lee completed our staircase earlier this week. They are excellent ambassadors for your company - friendly, helpful and polite and they did an excellent job too. We are delighted with the result and won't hesitate to recommend Abbott-Wade."
Mr & Mrs Dowlman, Lincolnshire
Many, many thanks to Rob and Andy who fitted our new bannisters in just two days - cracking job guys! I fully recommend Abbott Wade to anyone thinking of getting this done - a very professional company."
Mrs Gaynor, Liverpool
Brown S41
Mr & Mrs Brown, Chesterfield
We shopped around for a company to fit our new staircase and chose Abbott Wade as they impressed us with their knowledge and expertise as well as being the most competitive on price. We weren't disappointed! The lads were friendly and polite and finished the job to perfection. Our oak staircase looks beautiful and because everything is pre-finished there was no work required by us afterwards."
Mr & Mrs Morris, Wigan
Tilley, Waverton
Mr & Mrs Tilley, Chester
Crickmore, Norwich
Mr & Mrs Crickmore, Norwich
Thank you very much to you all, Paul who helped if plan our new stairs and Lee and his team for fitting our stairs - we are really pleased with them!”
Mrs Atefi, London
Richardson, Warrington
Mr Richardson, Warrington
staircases hartshill
Ms Luton, Hartshill
The guys did a great job and we are thrilled with how the stairs and hallway have been transformed. All at the Company should be very proud of the quality of work and service standards you deliver.”
Mr O'Dwyer, Solihull
Cooper, Dawlish
Mr & Mrs Cooper, Dawlish
Game, Stevenage
Mr & Mrs Game, Stevenage
I am delighted with my new staircase.  Mike and his team were amazing, so pleasant, efficient and tidy, and the end result is even better than I had hoped.   Thanks goes to our designer for his good advice and help in deciding what would be most suitable for our house. It has been a pleasure to deal with your company and I would recommend you to anyone who is considering having similar work done"
Mrs Hewitt, Oxford
Everyone at Abbott-Wade has been very friendly to deal with. Lee and Mark have done a fantastic job fitting the staircase, even in the pouring rain. Their singing was good to listen to as well! Thank you."
Mrs Dunn, Berkshire
I would like to thank Mike and Craig for doing an excellent job. It makes a pleasant change to have such professional, punctual and amiable people working in our home. Many thanks again and we will certainly recommend your company in the future."
Mrs Jenkins, Wigan
Please thank the whole team for the installation of this staircase. This professional service and quality finish was in stark contrast to our dealings with the installation of the original staircase from the previous supplier. This has really helped us out and we appreciate everyone's efforts."
Mr Kelly, Rickmansworth
Oldroyd, Wakefield
Mr & Mrs Oldroyd, Wakefield
Dave and Rob have just finished our new staircase. What a stunning job!! I cannot rate them highly enough. Thank you so much, workmanship of the very highest quality. I would not hesitate to recommend this company.”
Mr & Mrs McGuire, Northampton
The stairs look and are Fantastic!”
Mr & Mrs Harvey, Wolverhampton
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