At Abbott-Wade, we’re very proud of the feedback we receive from our customers; whether it’s the letters and emails we receive from customers after their installation or verbal feedback given to the fitting team or over the telephone with our office team. As a family-run business we all work that extra bit harder to maintain the impeccable reputation we have spent over twenty years building.
You can read many of the reviews we receive on a daily basis below. Alternatively visit our Case Studies or one of the many Staircase Stories in our News Page to find out how an individual in staircase project worked out for individual customers.
We shopped around for a company to fit our new staircase and chose Abbott Wade as they impressed us with their knowledge and expertise as well as being the most competitive on price. We weren't disappointed! The lads were friendly and polite and finished the job to perfection. Our oak staircase looks beautiful and because everything is pre-finished there was no work required by us afterwards."
Mr & Mrs Morris, Wigan
Mrs Modi, Enfield
Mr & Mrs Atkins, Ross-On-Wye
Mr & Mrs Cooper, Dawlish
Delighted. What more can we say? The stair is superb so full marks from the surveys to the installation. Lee and Mark have done a superb job and have been a pleasure to have around."
Mr & Mrs Cusa, Exeter
Mr & Mrs Lingard, Matlock
Mrs Poole, Southampton
Really pleased, in fact more than pleased! We have already recommended you to two of our friends and will do again."
Mrs Atherton, St Helens
Mr & Mrs Brown, Chesterfield
Mr & Mrs Cusa, Exeter
Mr & Mrs Davies, Cowbridge
Ian and Charles were fantastic, attention to detail is incredible. The transformation is just incredible. We are so pleased with everything. A very big thank you."
Mrs Staton, Kidderminster
Mr & Mrs Walker, Oxfordshire
Mr Walker, Solihull
Mr & Mrs Maher, Milton Keynes
What a fantastic job the fitting team have done! They were very polite and nothing was too much trouble for them. I would recommend them to anyone, thanks once again for a job well done.”
Mr & Mrs Jones, Leeds
Abbott-Wade Staircases Testimonial: Mr & Mrs Parkes, Southport
Thank you very much for all your help. We are delighted with the staircase and received first class service right throughout the whole process.”
Mr Wheeler, Surrey
Mr & Mrs Shaw, Kent
Mr & Mrs Holding, Warrington
An excellent, professional job! Lee & Mark are a credit to your business.”
VM, Southampton
Mr & Mrs Blundell, Merseyside
Price was a big factor, but also the fitters being employed by the company, not requiring complete payment until completion, demonstrated to me that you have a lot of confidence in what you do. We also felt very comfortable with the way in which Peter made his pitch, he was very genuine.”
Mr Norwood, Staffordshire
Mr Dansey, Orpington
Had our new staircase balustrades completed today. Absolutely delighted with the result, worth every single penny. I cannot recommend this company enough. Superb workmanship, very quick installation and tidy. Also, fantastic fitters nothing too much trouble. Thank you Abbott-Wade.”
Mrs Carr, Lancashire
Mrs Holden, Cheshire
We are absolutely delighted with our new staircase, it has changed the whole look of our living room so thanks to you and the fitters for that. Excellent service!"
Mrs Nobbs, Accrington
Mrs Bodger, Oxon
Mr & Mrs Armstrong, Cheshire
Clean and Tidy, excellent finish to the work looks superb and very modern. Professional job I would recommend you to anybody."
Mrs Lane, Liverpool
Mr Pearson, Cheshire
Mr & Mrs Cunningham, Rainhill
I just thought I'd send a quick email to thank your company who have been exceptional from start to finish.
The lads on site were courteous, polite, friendly and very tidy!
We have had several tradesmen in our house over the last few months and your lads were a breath of fresh air!
Nothing was too much trouble, the stairs are of superb quality and finish and I thank you and would like the thanks to be passed on to the lads.
We have a family run company ourselves, everyone is so quick to complain but not so quick to thank you, and it's nice when they do!
Mr & Mrs Waterworth
We are delighted with the staircase renovation and thanks to you all for the great service.”
Mrs Evans, High Wycombe
Mr & Mrs Nutton, Evesham
Mr & Mrs Jackson, York
Mr & Mrs Robinson, Stockton Heath
Mrs Hancock, Merseyside
I am writing to let you know how delighted we are with our new staircase. Your fitters Lee & Simon made a terrific job of removing the existing rickety old staircase and installing a very smart new one. They worked very professionally and were extremely conscious of covering and protecting our oak flooring maintaining a high standard of keeping on top of any residue from their work.
I should very much appreciate if you could forward our thanks on to Lee and Simon and also Stuart Corbitt and Les Dash.
We are extremely pleased with the end result and would not hesitate in recommending your company.”
Mr Coleman, Wokingham
Mr & Mrs Pickles, Rochdale
Mrs Shar, Middlesex
Ms Luton, Hartshill
I am extremely happy with the service I received right from start to finish. The fitters were excellent and it was nice knowing them. Once again, I am thankful for all the help and advise I received from you. Please extend my special thanks to the design team and the fitters.”
Mr Kumar, Hounslow, London
Mr & Mrs Crickmore, Norwich
Mr Notton, Epsom
Absolutely made up, you certainly know what you're doing. I have had bad jobs done in the past so I really appreciate a good job. My husband was very impressed, first class job, we are delighted, thanks again"
Dorreen & Noel, St Helens
Mr & Mrs Davies, Sutton
We are absolutely delighted with the stairway. Two very pleasant and professional carpenters arrived promptly of 8.15. Worked all day and cleaned up after, altogether did a very satisfactory job. We will be very pleased to recommend your company to others."
Mr & Mrs Agate, Widnes
Mr & Mrs Partridge, Grantham
Mr & Mrs Garnet, Cheshire
Mr & Mrs Tournay, Dunstable
Mr & Mrs Hunter, Huddersfield
Amazing work, a great work ethic & trustworthy. An excellent job"
Mr Bleasdale, Merseyside
The end result is outstanding! Both Rob and Andy have done a first class job! Nothing was too much trouble for the guys – not even our 5 and 2 year old girls under their feet. Both have a great attitude. They are both passionate about what they, taking pride in their work. These guys are an asset to your business. Once again thanks for a superior installation. I won’t think twice about recommending you to family and friends."
Mr Allison, Hull
Mrs O'Neil, Warrington
Mr & Mrs Tilley, Chester
We were keen to express just how delighted we were with the whole experience -Thanks for a great service.”
Mr & Mrs Avery, Cambridgeshire
Mr & Mrs Latham, Liverpool
Mr & Mrs Long, Milton Keynes
Mr & Mrs Ball, Manchester
Mrs Shaw, Leeds
Mr & Mrs Rimmer, St Helens
We are very pleased with the new staircase, it is looking good – Thank You. Your ‘Chippies’ worked hard and have done an excellent job.”
Mr & Mrs Rogers, Llandudno, North Wales
We shopped around for a company to fit our new staircase and chose Abbott-Wade as they impressed us with their knowledge and expertise as well as being the most competitive on price. We weren't disappointed! The lads were friendly and polite and finished the job to perfection. Our oak staircase looks beautiful and because everything is pre-finished there was no work required by us afterwards."
Mr & Mrs Morris, Wigan
Mr & Mrs Ball, Manchester
Mr Dixon, East Sussex
We appreciate the time and effort that has gone into making our amazing staircase, we feel very proud when showing people what has been achieved by yourselves. Thanking you again."
Mr & Mrs Wills, Ellesmere Port
Amazing company totally professional very happy with my redesigned stairs.”
Mr & Mrs Swindley, St Helens
A real, proper professional job! High quality, pleasant, hard working fitting crew - I could not have wished for any more. Big thanks to Anthony & Charles."
Mr Hughes, Lancashire
Mr & Mrs Cox, Colchester
Mr Richardson, Warrington
Mr & Mrs Brown, Sheffield
Mrs Staniszewska, Bristol
Mr & Mrs Needham, Bicester
I just wanted to say how impressed and pleased I was with the guys who came to site and did the work. They were courteous, polite and demonstrated a real professionalism to doing their job and making the installation look good. Please pass on my thanks as I wasn’t in when they finished so couldn’t thank them directly.”
Mr Grant, Oldham
We're very happy with the process and the staircase looks great.”
Mrs Smith, Surrey
Mr & Mrs Bruce, Cheshire
Mr & Mrs Berry, Newbury
Suffice to say, I am truly delighted with the craftsmanship and professional approach of the team and would be happy to recommend your company to everyone who asks.”
Mr Wilson, Barnoldswick, Lancashire
Mr Broadley, Essex
Mr & Mrs Brown, Warrington
Mr & Mrs Hayes, Widnes
Mr & Mrs Barrow, Keighley
Mrs Blaylock, Cornwall
Could I just say I thought the two young men who fitted my staircase were brilliant. Very professional but friendly and polite and hard working. I am over the moon with my new staircase and would recommend you without hesitation. From my first contact with your company through to now, been first class service. Thank you to all involved."
Mr & Mrs Shipsides, Warrington
We are so happy with out new staircase. It looks fab and it has transformed the hallway. A big thank you to Lee and Adam for their work. We appreciate their hard work and attention to detail.”
Mr & Mrs Man, Romford
Mrs Townson, Merseyside
Mr & Mrs Mitchell, Northamptonshire
I am absolutely delighted - in fact I am 'over the moon' with my new staircase. The workmanship is of a very standard and from start to finish the customer service was fantastic. Don't go anywhere else - Abbott-Wade will not disappoint!"
Mrs Paxton, Marlow
Mr & Mrs Ashton, Leeds
Mr & Mrs Robins, Gloucestershire
Mrs Lynch, Liverpool
Mr & Mrs Moosa, Caterham
Many, many thanks to Rob and Andy who fitted our new bannisters in just two days - cracking job guys! I fully recommend Abbott Wade to anyone thinking of getting this done - a very professional company."
Mrs Gaynor, Liverpool
Mr & Mrs Lloyd, Higher Walton
Mr & Mrs Fox, Cheshire
Mr & Mrs Mullin, Lymm
Mrs Thackray, Hull
Mr & Mrs Cartwright, St Helens
