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Abbottwade

Customer Feedback

At Abbott-Wade, we’re always striving to improve wherever we can which allows us to provide the best service for our customers. We do this by listening to what our customers have to say.

You can read some of the feedback we’ve received below so you can feel assured of the standard you can expect when you choose Abbott-Wade. You may also be interested to read some of our customer case studies to learn about how the whole process works for our customers from start to finish.

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Brown, Sheffield
Mr & Mrs Brown, Sheffield
Suffice to say, I am truly delighted with the craftsmanship and professional approach of the team and would be happy to recommend your company to everyone who asks.”
Mr Wilson, Barnoldswick, Lancashire
I would like to thank Mike and Craig for doing an excellent job. It makes a pleasant change to have such professional, punctual and amiable people working in our home. Many thanks again and we will certainly recommend your company in the future."
Mrs Jenkins, Wigan
Firstly let me say how absolutely thrilled I am with the work, really, really happy - an amazing transformation which has way exceeded my expectations (and worries!). As for the team, they were so hardworking (a very long and hardworking day), professional and knowledgeable. More importantly, they did really work as a team to the extent that you could use them in Teamwork Videos - they chatted along together, lots of singing, discussing next steps and/or optimal solutions to a problem such that I really enjoyed having them here & listening to their banter and chat. All in all, a very positive experience. Thanks again for a great outcome which is much appreciated."
Mrs Barnett, Cobham
I am absolutely delighted - in fact I am 'over the moon' with my new staircase. The workmanship is of a very standard and from start to finish the customer service was fantastic. Don't go anywhere else - Abbott-Wade will not disappoint!"
Mrs Paxton, Marlow
Brown S41
Mr & Mrs Brown, Chesterfield
Loving my new addition thank you, You guys are the ultimate professionals!"
Mrs Swindley, Warrington
staircase refurbishments Surrey
Mr & Mrs Moosa, Caterham
Mitchell, Northamptonshire
Mr & Mrs Mitchell, Northamptonshire
Mr & Mrs Forington, Lincolnshire
Nutton, Evesham
Mr & Mrs Nutton, Evesham
Many thanks for your professionalism from start to finish of the transformational staircase. All the workmen who have attended our home have been friendly and professional and are a credit to your Company. The stairs seem to be a talking point now whoever walks in through our front door and will be the first to recommend your Company to friends, family and colleagues who ask about our staircase.”
Mr & Mrs Bevis, Bolton
We are really pleased with the new staircase. They have done a brilliant job. The workmanship is second to none. The men were both professional and friendly. It was a pleasure to have them in are home . I would have no hesitation in recommending your to family and friends . Thank you very much all of you.
Mr & Mrs De Asha, Merseyside
Davies, Cowbridge
Mr & Mrs Davies, Cowbridge
Helsby, St Helens
Mr & Mrs Helsby, St Helens
Long, Milton Keynes
Mr & Mrs Long, Milton Keynes
We appreciate the time and effort that has gone into making our amazing staircase, we feel very proud when showing people what has been achieved by yourselves. Thanking you again."
Mr & Mrs Wills, Ellesmere Port
Ball M41
Mr & Mrs Ball, Manchester
The guys did a great job and we are thrilled with how the stairs and hallway have been transformed. All at the Company should be very proud of the quality of work and service standards you deliver.”
Mr O'Dwyer, Solihull
We love, love, love it! Thank you so much. I recommended you to a friend and she's already had hers fitted and is as delighted as we are."
Mrs McGuire, Northamptonshire
Blundell L40
Mr & Mrs Blundell, Merseyside
We shopped around for a company to fit our new staircase and chose Abbott-Wade as they impressed us with their knowledge and expertise as well as being the most competitive on price. We weren't disappointed! The lads were friendly and polite and finished the job to perfection. Our oak staircase looks beautiful and because everything is pre-finished there was no work required by us afterwards."
Mr & Mrs Morris, Wigan
Cooper EX7
Mr & Mrs Cooper, Dawlish
Walker, Solihull
Mr Walker, Solihull
Griffiths, Coats, Gloucestershire
Mr & Mrs Griffiths, Gloucestershire
Pickles, Rochdale
Mr & Mrs Pickles, Rochdale
Shelton, Iiford
Mr & Mrs Shelton, Iiford
Cartwright WA10
Mr & Mrs Cartwright, St Helens
staircases shropshire
Mrs Pascoe, Shrewsbury
Tilley, Waverton
Mr & Mrs Tilley, Chester
Cox, Colchester
Mr & Mrs Cox, Colchester
Mansfield, Cheltenham
Mr & Mrs Mansfield, Cheltenham
Lovely chaps; excellent job!"
Mr & Mrs Dixon, Mayfield
Harley B46
Mr & Mrs Harley, Birmingham
I am absolutely delighted with my new staircase. It almost raised a tear after having to put up with the old and nasty one we had!”
Mrs Witter, Merseyside
Ian and Charles were fantastic, attention to detail is incredible. The transformation is just incredible. We are so pleased with everything. A very big thank you."
Mrs Staton, Kidderminster
Many, many thanks to Rob and Andy who fitted our new bannisters in just two days - cracking job guys! I fully recommend Abbott Wade to anyone thinking of getting this done - a very professional company."
Mrs Gaynor, Liverpool
Golding DA2 Feedback
Mr & Mrs Golding, Dartford
Wow! An amazing job & super speedy. The lads did a fantastic job making sure I was 100% happy. They are a credit to the company and the stairs have transformed our house. Thank you."
Mrs Winstanley, Congleton
Adams, Huddersfield
Mr & Mrs Adams, Huddersfield
Thank you so much for renovating my staircase and making it safe for my little girl. Safe to say she likes the glass. Thanks again, it looks gorgeous and I would definitely recommend!"
Ms Hoath, Manchester
Hodges, Taplow
Mr & Mrs Hodges, Taplow
Sayer, Billinge
Mr & Mrs Sayer, Billinge
Thank you so much for a job well done. From the initial sale to the final fit, the service has been first class. We couldn’t be more pleased. We can only speak highly of your firm and would have no hesitation in recommending you to other people.”
Mr & Mrs Connolly, Manchester
Ball, Wigan
Mr & Mrs Ball, Wigan
Warburton, Warrington
Mr & Mrs Warburton, Warrington
Thanks very much to you and the team – it looks fantastic!"
Mr & Mrs Laycock, Knutsford
Botterill, Northamptonshire
Mr Botterill, Northamptonshire
They came on the day we arranged and on time and did an excellent job, that's all you can ask for."
Mr Conroy, Wigan
Williamson, Penketh
Mr & Mrs Williamson, Penketh
De Boer, Scunthorpe
Mr De Boer, Scunthorpe
Adams, Hudderfield
Mrs Adams, Huddersfield
We are so happy with out new staircase.  It looks fab and it has transformed the hallway. A big thank you to Lee and Adam for their work.  We appreciate their hard work and attention to detail.”
Mr & Mrs Man, Romford
staircase refurbishments Warrington
Mr & Mrs Brown, Warrington
The guys did a wonderful job - the glass staircase makes the hallway look bigger and brighter and everyone has commented on the transformation. They exceeded our expectations on every count and were a pleasure to have in our home. What's more they cleaned up after themselves and left the area spotlessly clean on completion."
Mr & Mrs Frodsham, St Helens
Wilson, Rainhill
Mr & Mrs Wilson, Rainhill
Wow what a transformation. We are right up there with the Beckham's. Beautifully crafted and fitted staircase renovation and superb prompt after sales service - Abbott Wade truly go the extra mile for complete customer satisfaction. Thank you so much."
Mrs Farrell, Derbyshire
We are very impressed with the craftsmanship and the service provided and delighted with the beautiful new staircase."
Mrs Walker, Oxfordshire
staircase refurbishments Warrington cheshire
Mr & Mrs Phillips, Warrington
Taylor, Yeovil
Mr & Mrs Taylor, Yeovil
greater manchester staircases
Mrs White, Manchester
Mann, Warwick
Mr & Mrs Mann, Warwick
Thank you very much for all your help.  We are delighted with the staircase and received first class service right throughout the whole process.”
Mr Wheeler, Surrey
Dave and Rob have just finished our new staircase. What a stunning job!! I cannot rate them highly enough. Thank you so much, workmanship of the very highest quality. I would not hesitate to recommend this company.”
Mr & Mrs McGuire, Northampton
staircases middlesex
Mrs Shar, Middlesex
Needham, Bicester
Mr & Mrs Needham, Bicester
We are absolutely delighted with the stairway. Two very pleasant and professional carpenters arrived promptly of 8.15. Worked all day and cleaned up after, altogether did a very satisfactory job. We will be very pleased to recommend your company to others."
Mr & Mrs Agate, Widnes
stairase renovation oxfordshire
Mrs Bodger, Oxfordshire
Our old staircase has been completely transformed beyond recognition. I didn't think this possible in such a short space of time and at such an affordable price. The quality and workmanship is second-to-none and the service we received from Abbott Wade from start to finish has been excellent. I would highly recommend."
Mrs Peet, Manchester
Partridge, Grantham
Mr & Mrs Partridge, Grantham
Thank you for the good work and customer service we received from your company."
Mr Molyneux, Ashton in Makerfield
Just to say we are very pleased with our new bannister. Your team were hard working, tidy and unfailingly polite and did a very fine job. Please pass on our thanks.”
Mr & Mrs Wallace, Aberdeen
staircase renovations Oxfordshire
Mr & Mrs Latham, Oxfordshire
The staircase looks fantastic.  It is a real feature in the house now and has far exceeded our expectations.  Lee and Ellis were very polite, friendly and professional and did a wonderful job. I would definitely have no problems with recommending Abbott-Wade to anyone who wanted to refurbish their staircase."
Mr & Mrs Nichols, Essex
Ball, Manchester
Mr & Mrs Ball, Manchester
Mr Mullany, St Albans
Flannery, Leigh
Mrs Flannery, Leigh
staircases Huddersfield
Mr & Mrs Hunter, Huddersfield
Carney, Derbyshire
Mr & Mrs Carney, Derbyshire
We are delighted with the staircase renovation and thanks to you all for the great service.”
Mrs Evans, High Wycombe
Ashton, Leeds
Mr & Mrs Ashton, Leeds
Lynch L26
Mr & Mrs Richardson, Norfolk
Lloyd, Higher Walton
Mr & Mrs Lloyd, Higher Walton
Maher, Milton Keynes
Mr & Mrs Maher, Milton Keynes
We've just had our new staircase fitted by Lee and Ellis and we are really pleased with it. It totally transforms our hallway. They are really hard working lads and they did a brilliant job. I'd recommend your company to anyone interested in updating their staircase. From start to finish the whole process has been great so thank you!
Mr & Mrs Barnett, Warrington
Berry, Newbury
Mr & Mrs Berry, Newbury
Staircases Warwickshire
Mrs Brown, Southam
We shopped around for a company to fit our new staircase and chose Abbott Wade as they impressed us with their knowledge and expertise as well as being the most competitive on price. We weren't disappointed! The lads were friendly and polite and finished the job to perfection. Our oak staircase looks beautiful and because everything is pre-finished there was no work required by us afterwards."
Mr & Mrs Morris, Wigan
Oxer PE
Mr Oxer, Peterborough
oak glass staircase cheshire
Mr Hughes, Cheshire
Dave and Rob have just finished our new staircase. What a stunning job!! I cannot rate them highly enough. Thank you so much, workmanship of the very highest quality. I would not hesitate to recommend this company."
Mrs McGuire, Northampton
new staircases warrington
Mrs Barnett, Warrington
Amazing company totally professional very happy with my redesigned stairs.”
Mr & Mrs Swindley, St Helens
We would like to congratulate your company on the recent installation of our super staircase, the quality and finish is superb. Your installation engineers were impressive, no touch up of plastering or painting was required, they were brilliant - and they liked my cakes! Well done to all involved, we will definitely highly recommend your company. Thank you all."
Mr & Mrs Newman, Gloucestershire
Shaw, Kent
Mr & Mrs Shaw, Kent
Absolutely superb, it made the hallway seem larger and lighter and we are delighted with the job. Everybody who comes to the house comments on how good it looks, I would highly recommend Abbott-Wade."
Mr & Mrs Hardman, Rainhill
oak staircases cheshire
Mr & Mrs Bruce, Cheshire
Oldroyd, Wakefield
Mr & Mrs Oldroyd, Wakefield
Dansey, Orpington
Mr Dansey, Orpington
I am delighted with my new staircase.  Mike and his team were amazing, so pleasant, efficient and tidy, and the end result is even better than I had hoped.   Thanks goes to our designer for his good advice and help in deciding what would be most suitable for our house. It has been a pleasure to deal with your company and I would recommend you to anyone who is considering having similar work done"
Mrs Hewitt, Oxford
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