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Abbottwade

Customer Feedback

At Abbott-Wade, we’re always striving to improve wherever we can which allows us to provide the best service for our customers. We do this by listening to what our customers have to say.

You can read some of the feedback we’ve received below so you can feel assured of the standard you can expect when you choose Abbott-Wade. You may also be interested to read some of our customer case studies to learn about how the whole process works for our customers from start to finish.

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Key, Appleton
Mr & Mrs Key, Appleton
staircase refurbishments Warrington cheshire
Mr & Mrs Phillips, Warrington
staircase refurbishments Warrington
Mr & Mrs Brown, Warrington
Clean and tidy, an excellent finish too. The work looks superb and very modern. A professional job, I would recommend you to anybody."
Mrs Lane, Liverpool
The guys did a great job and we are thrilled with how the stairs and hallway have been transformed. All at the Company should be very proud of the quality of work and service standards you deliver.”
Mr O'Dwyer, Solihull
Wow what a transformation. We are right up there with the Beckham's. Beautifully crafted and fitted staircase renovation and superb prompt after sales service - Abbott Wade truly go the extra mile for complete customer satisfaction. Thank you so much."
Mrs Farrell, Derbyshire
staircase renovations merseyside
Mrs Hancock, Merseyside
Our old staircase has been completely transformed beyond recognition. I didn't think this possible in such a short space of time and at such an affordable price. The quality and workmanship is second-to-none and the service we received from Abbott Wade from start to finish has been excellent. I would highly recommend."
Mrs Peet, Manchester
We are very impressed with the craftsmanship and the service provided and delighted with the beautiful new staircase."
Mrs Walker, Oxfordshire
Adams, Hudderfield
Mrs Adams, Huddersfield
Long, Milton Keynes
Mr & Mrs Long, Milton Keynes
Peters, Worthing
Mr & Mrs Peters, Worthing
Barrow, Keighley
Mr & Mrs Barrow, Keighley
Richardson, Warrington
Mr Richardson, Warrington
staircases West Sussex
Mr & Mrs Knight, Horsham
Mr & Mrs Fox, Cheshire
Firstly let me say how absolutely thrilled I am with the work, really, really happy - an amazing transformation which has way exceeded my expectations (and worries!). As for the team, they were so hardworking (a very long and hardworking day), professional and knowledgeable. More importantly, they did really work as a team to the extent that you could use them in Teamwork Videos - they chatted along together, lots of singing, discussing next steps and/or optimal solutions to a problem such that I really enjoyed having them here & listening to their banter and chat. All in all, a very positive experience. Thanks again for a great outcome which is much appreciated."
Mrs Barnett, Cobham
Maher, Milton Keynes
Mr & Mrs Maher, Milton Keynes
Exceptional, professional service during the duration of the transformation. Excellent finish, we would definitely recommend!"
Mr & Mrs Burns, Mold
Lee and Ellis have just left after transforming our hall, stairs and landing with a beautiful oak and glass staircase. The craftsmanship and materials are second to none. Lee and Ellis are a great team and carried out the work to a very high standard. We are glad that we chose to have a matching handrail on the opposite wall too. Nothing was too much trouble for the team and they even put our stair carpet back until we get a new one. Many thanks to Janet for her help at the initial consultation, the office team and particularly to Lee and Ellis for their superb workmanship. It has been a pleasure to do business with such a friendly and efficient company. Huge thanks once again."
Mr & Mrs Straker, Hampshire
Amazing work, a great work ethic & trustworthy. An excellent job"
Mr Bleasdale, Merseyside
Staniszewska, Bristol
Mrs Staniszewska, Bristol
Botterill, Northamptonshire
Mr Botterill, Northamptonshire
A real, proper professional job! High quality, pleasant, hard working fitting crew - I could not have wished for any more. Big thanks to Anthony & Charles."
Mr Hughes, Lancashire
We just wanted to say how delighted we are with the new balustrading. It looks superb and has transformed our hall. You have all been very patient in helping us to achieve what we hoped we could achieve - from Colin’s first visit, your survey and through to the final installation. The end result does that in every respect so thanks to you all but especially Lee and Mark who have worked with us on all details to ensure a excellent end result. They have been a pleasure to have around and their workmanship and attention to detail has been superb. Many thanks to you all and best wishes for Christmas and the future."
Mr & Mrs Cusa, Exeter
We are delighted with the staircase renovation and thanks to you all for the great service.”
Mrs Evans, High Wycombe
Thank you very much to you all, Paul who helped if plan our new stairs and Lee and his team for fitting our stairs - we are really pleased with them!”
Mrs Atefi, London
Ian and Charles have been a pleasure to have working in our house. They always leave a tidy house at the end of the day. Very professional in the workplace."
Mr & Mrs Peters, Brighton
The staircase looks fantastic.  It is a real feature in the house now and has far exceeded our expectations.  Lee and Ellis were very polite, friendly and professional and did a wonderful job. I would definitely have no problems with recommending Abbott-Wade to anyone who wanted to refurbish their staircase."
Mr & Mrs Nichols, Essex
Hayes, Widnes
Mr & Mrs Hayes, Widnes
The service from start to finish has been excellent. The quality of the work and the workmanship has exceeded our ecpectations. Attention to detail is clearly an important part of your standards. Thank you for transforming our home."
Mr & Mrs Lloyd, Cheshire
Latham, Liverpool
Mr & Mrs Latham, Liverpool
We would like to congratulate your company on the recent installation of our super staircase, the quality and finish is superb. Your installation engineers were impressive, no touch up of plastering or painting was required, they were brilliant - and they liked my cakes! Well done to all involved, we will definitely highly recommend your company. Thank you all."
Mr & Mrs Newman, Gloucestershire
Berry, Newbury
Mr & Mrs Berry, Newbury
Please thank the whole team for the installation of this staircase. This professional service and quality finish was in stark contrast to our dealings with the installation of the original staircase from the previous supplier. This has really helped us out and we appreciate everyone's efforts."
Mr Kelly, Rickmansworth
I just wanted to say how impressed and pleased I was with the guys who came to site and did the work. They were courteous, polite and demonstrated a real professionalism to doing their job and making the installation look good. Please pass on my thanks as I wasn’t in when they finished so couldn’t thank them directly.”
Mr Grant, Oldham
staircase renovations Hull
Mrs Thackray, Hull
Pickles, Rochdale
Mr & Mrs Pickles, Rochdale
Really pleased, in fact more than pleased! We have already recommended you to two of our friends and will do again."
Mrs Atherton, St Helens
Partridge, Grantham
Mr & Mrs Partridge, Grantham
Lovely chaps; excellent job!"
Mr & Mrs Dixon, Mayfield
greater manchester staircases
Mrs White, Manchester
I am extremely happy with the service I received right from start to finish. The fitters were excellent and it was nice knowing them. Once again, I am thankful for all the help and advise I received from you. Please extend my special thanks to the design team and the fitters.”
Mr Kumar, Hounslow, London
Mansfield, Cheltenham
Mr & Mrs Mansfield, Cheltenham
Everyone involved presented a positive and professional image. From the initial contact and survey with Colin Campbell, Les in verification of same, through to Ian and Charles during installation and not forgetting Lana keeping us up to date with the progress of the project as it evolved."
Mr & Mrs Berry, Newbury
Walker, Solihull
Mr Walker, Solihull
staircase renovations Essex
Mr Broadley, Essex
We appreciate the time and effort that has gone into making our amazing staircase, we feel very proud when showing people what has been achieved by yourselves. Thanking you again."
Mr & Mrs Wills, Ellesmere Port
They came on the day we arranged and on time and did an excellent job, that's all you can ask for."
Mr Conroy, Wigan
staircase renovations Oxfordshire
Mr & Mrs Latham, Oxfordshire
staircases warrington
Mrs O'Neil, Warrington
staircases Herefordshire
Mr & Mrs Atkins, Ross-On-Wye
Fantastic! The guys worked really hard and are a credit to your company, nothing was too much for them. Lee & Mark did a great job and we're really pleased. We would recommend them as they're first class guys!"
Mrs Graham, Hampshire
Ball, Manchester
Mr & Mrs Ball, Manchester
Absolutely superb, it made the hallway seem larger and lighter and we are delighted with the job. Everybody who comes to the house comments on how good it looks, I would highly recommend Abbott-Wade."
Mr & Mrs Hardman, Rainhill
We love, love, love it! Thank you so much. I recommended you to a friend and she's already had hers fitted and is as delighted as we are."
Mrs McGuire, Northamptonshire
Shelton, Iiford
Mr & Mrs Shelton, Iiford
Needham, Bicester
Mr & Mrs Needham, Bicester
staircases cornwall
Mrs Blaylock, Cornwall
Robins, Gloucestershire
Mr & Mrs Robins, Gloucestershire
Williamson, Penketh
Mr & Mrs Williamson, Penketh
Taylor, Wilmslow
Mr & Mrs Taylor, Wilmslow
Jackson, York
Mr & Mrs Jackson, York
We are extremely delighted with the result. We feel we must come comment on the professionalism of your fitters.  They arrived on time and their work ethic is to be commended.  They were cheerful and very helpful and answered all our queries.  We would highly recommend both them and your company to anyone who wishes to transform their home.”
Mr & Mrs Elliott, Durham
staircase renovations Liverpool
Mr & Mrs Bleasdale, Liverpool
Ian and Charles were fantastic, attention to detail is incredible. The transformation is just incredible. We are so pleased with everything. A very big thank you."
Mrs Staton, Kidderminster
Mansfield, Guildford
Mr & Mrs Mansfield, Guildford
Thank you so much for renovating my staircase and making it safe for my little girl. Safe to say she likes the glass. Thanks again, it looks gorgeous and I would definitely recommend!"
Ms Hoath, Manchester
staircases surrey
Mr Notton, Epsom
Statton, Kidderminster
Mr & Mrs Statton, Kidderminster
staircases shropshire
Mrs Pascoe, Shrewsbury
Ash, Sevenoaks
Mrs Ash, Sevenoaks
We shopped around for a company to fit our new staircase and chose Abbott-Wade as they impressed us with their knowledge and expertise as well as being the most competitive on price. We weren't disappointed! The lads were friendly and polite and finished the job to perfection. Our oak staircase looks beautiful and because everything is pre-finished there was no work required by us afterwards."
Mr & Mrs Morris, Wigan
Middlehurst, Aintree
Mr & Mrs Middlehurst, Aintree
I just wanted to let you know how pleased I am with the job that Lee and Mark have done over the past three days. They have both been friendly, polite and courteous.  They always had a smile on their faces, even when it was pouring with rain for 2 solid days.  Their workmanship is amazing, and I have never known any tradesmen to work and hard and as quickly as them.  Literally from the moment they walked in the door on Monday to when they left this evening, they haven't stopped working.  Everyone I have met or spoken to, or e-mailed within your company, have been a pleasure to deal with."
Mrs Dunn, Berkshire
new staircases warrington
Mrs Barnett, Warrington
Gordon KY3 feedback
Mr & Mrs Gordon, Fife
staircases middlesex
Mrs Shar, Middlesex
Brown, Sheffield
Mr & Mrs Brown, Sheffield
Rob and Lee completed our staircase earlier this week. They are excellent ambassadors for your company - friendly, helpful and polite and they did an excellent job too. We are delighted with the result and won't hesitate to recommend Abbott-Wade."
Mr & Mrs Dowlman, Lincolnshire
What a fantastic job the fitting team have done! They were very polite and nothing was too much trouble for them. I would recommend them to anyone, thanks once again for a job well done.”
Mr & Mrs Jones, Leeds
Ball, Wigan
Mr & Mrs Ball, Wigan
We are very pleased with the new staircase, it is looking good – Thank You. Your ‘Chippies’ worked hard and have done an excellent job.”
Mr & Mrs Rogers, Llandudno, North Wales
Tilley, Waverton
Mr & Mrs Tilley, Chester
staircases blackpool
Mr & Mrs Diss, Blackpool
Many thanks for my beautiful new staircase. The boys who installed it were terrific, courteous, efficient, clean and tidy. I now need to repaint the stairwell because it looks tatty, the boys were incredibly efficient at leaving the paintwork and plasterwork looking as if they hadn't been touched. Then I'll get a new carpet put down and send you a photo of the finished product! I'm really pleased with it and would definitely recommend you to anyone looking for a new staircase."
Mrs Gibbons, Gloucestershire
Smith, Bolton
Mr & Mrs Smith, Bolton
Duffill, Somerset
Mr & Mrs Duffill, Somerset
Gill, Portsmouth
Mr & Mrs Gill, Portsmouth
Oldroyd, Wakefield
Mr & Mrs Oldroyd, Wakefield
staircase renovations hampshire
Mr & Mrs McGeachie, Hampshire
Taylor, Yeovil
Mr & Mrs Taylor, Yeovil
Nutton, Evesham
Mr & Mrs Nutton, Evesham
We are absolutely delighted with the stairway. Two very pleasant and professional carpenters arrived promptly of 8.15. Worked all day and cleaned up after, altogether did a very satisfactory job. We will be very pleased to recommend your company to others."
Mr & Mrs Agate, Widnes
Hankey, Stockton Heath
Mr & Mrs Hankey, Stockton Heath
Wilson, Rainhill
Mr & Mrs Wilson, Rainhill
We are absolutely delighted with our new staircase, it has changed the whole look of our living room so thanks to you and the fitters for that. Excellent service!"
Mrs Nobbs, Accrington
Wow! An amazing job & super speedy. The lads did a fantastic job making sure I was 100% happy. They are a credit to the company and the stairs have transformed our house. Thank you."
Mrs Winstanley, Congleton
I would like to thank Mike and Craig for doing an excellent job. It makes a pleasant change to have such professional, punctual and amiable people working in our home. Many thanks again and we will certainly recommend your company in the future."
Mrs Jenkins, Wigan
Rimmer, St Helens
Mr & Mrs Rimmer, St Helens