01744 634 442    Request a Brochure

Abbottwade

Customer Feedback

At Abbott-Wade, we’re always striving to improve wherever we can which allows us to provide the best service for our customers. We do this by listening to what our customers have to say.

You can read some of the feedback we’ve received below so you can feel assured of the standard you can expect when you choose Abbott-Wade. You may also be interested to read some of our customer case studies to learn about how the whole process works for our customers from start to finish.

To read more testimonials, click the refresh button in your browser.

Shaw, Leeds
Mrs Shaw, Leeds
We appreciate the time and effort that has gone into making our amazing staircase, we feel very proud when showing people what has been achieved by yourselves. Thanking you again."
Mr & Mrs Wills, Ellesmere Port
Delighted. What more can we say? The stair is superb so full marks from the surveys to the installation. Lee and Mark have done a superb job and have been a pleasure to have around."
Mr & Mrs Cusa, Exeter
Mr & Mrs Watts, London
Gordon KY3 feedback
Mr & Mrs Gordon, Fife
We have been very impressed by the Abbott-Wade professionalism and expertise throughout the process of replacing our staircase. From Colin through to Anthony and Rob, we have had confidence and now we can see the finished job we are not disappointed. Your fitters have gone the extra mile to give us a beautiful staircase. Their attention to detail is fantastic. It has been a pleasure to have them in our home. Thank you and well done everyone."
Mr & Mrs Chester, Portsmouth
Wilson, Rainhill
Mr & Mrs Wilson, Rainhill
Absolutely made up, you certainly know what you're doing. I have had bad jobs done in the past so I really appreciate a good job. My husband was very impressed, first class job, we are delighted, thanks again"
Dorreen & Noel, St Helens
Adams, Hudderfield
Mrs Adams, Huddersfield
Mr Mullany, St Albans
new staircases warrington
Mrs Barnett, Warrington
Rimmer, St Helens
Mr & Mrs Rimmer, St Helens
Pickles, Rochdale
Mr & Mrs Pickles, Rochdale
Oldroyd, Wakefield
Mr & Mrs Oldroyd, Wakefield
Hancocks, Sandwich
Mr & Mrs Hancocks, Sandwich
The end result is outstanding! Both Rob and Andy have done a first class job! Nothing was too much trouble for the guys – not even our 5 and 2 year old girls under their feet. Both have a great attitude. They are both passionate about what they, taking pride in their work. These guys are an asset to your business. Once again thanks for a superior installation. I won’t think twice about recommending you to family and friends."
Mr Allison, Hull
The staircase looks fantastic.  It is a real feature in the house now and has far exceeded our expectations.  Lee and Ellis were very polite, friendly and professional and did a wonderful job. I would definitely have no problems with recommending Abbott-Wade to anyone who wanted to refurbish their staircase."
Mr & Mrs Nichols, Essex
Mr & Mrs Forington, Lincolnshire
glass oak staircases cheshire
Mr & Mrs Armstrong, Cheshire
Hayes, Widnes
Mr & Mrs Hayes, Widnes
Many thanks for my beautiful new staircase. The boys who installed it were terrific, courteous, efficient, clean and tidy. I now need to repaint the stairwell because it looks tatty, the boys were incredibly efficient at leaving the paintwork and plasterwork looking as if they hadn't been touched. Then I'll get a new carpet put down and send you a photo of the finished product! I'm really pleased with it and would definitely recommend you to anyone looking for a new staircase."
Mrs Gibbons, Gloucestershire
Thank you for the good work and customer service we received from your company."
Mr Molyneux, Ashton in Makerfield
Smith, Bolton
Mr & Mrs Smith, Bolton
Long, Milton Keynes
Mr & Mrs Long, Milton Keynes
We're very happy with the process and the staircase looks great.”
Mrs Smith, Surrey
I just thought I'd send a quick email to thank your company who have been exceptional from start to finish. The lads on site were courteous, polite, friendly and very tidy! We have had several tradesmen in our house over the last few months and your lads were a breath of fresh air! Nothing was too much trouble, the stairs are of superb quality and finish and I thank you and would like the thanks to be passed on to the lads. We have a family run company ourselves, everyone is so quick to complain but not so quick to thank you, and it's nice when they do!
Mr & Mrs Waterworth
staircase renovations Essex
Mr Broadley, Essex
My wife and I are really delighted with our new staircase. The quality of the workmanship is really excellent and the finished job has exceeded all our expectations. Thank you to all the team at Abbott-Wade for making this happen.”
Mr Boxall, Surrey
We are very impressed with the craftsmanship and the service provided and delighted with the beautiful new staircase."
Mrs Walker, Oxfordshire
staircase refurbishments Surrey
Mr & Mrs Moosa, Caterham
De Boer, Scunthorpe
Mr De Boer, Scunthorpe
Golding DA2 Feedback
Mr & Mrs Golding, Dartford
Ashton, Leeds
Mr & Mrs Ashton, Leeds
They came on the day we arranged and on time and did an excellent job, that's all you can ask for."
Mr Conroy, Wigan
Tilley, Waverton
Mr & Mrs Tilley, Chester
Really pleased, in fact more than pleased! We have already recommended you to two of our friends and will do again."
Mrs Atherton, St Helens
staircases blackpool
Mr & Mrs Diss, Blackpool
Ian and Charles have been a pleasure to have working in our house. They always leave a tidy house at the end of the day. Very professional in the workplace."
Mr & Mrs Peters, Brighton
staircases oxfordshire
Mr & Mrs Walker, Oxfordshire
I just wanted to thank you for the beautiful staircase...we are so happy with it."
Mrs Grogan, London
staircases shropshire
Mrs Pascoe, Shrewsbury
Everyone involved presented a positive and professional image. From the initial contact and survey with Colin Campbell, Les in verification of same, through to Ian and Charles during installation and not forgetting Lana keeping us up to date with the progress of the project as it evolved."
Mr & Mrs Berry, Newbury
Amesbury, Chester
Mr & Mrs Amesbury, Chester
Lovely chaps; excellent job!"
Mr & Mrs Dixon, Mayfield
Cooper, Dawlish
Mr & Mrs Cooper, Dawlish
The stairs look and are Fantastic!”
Mr & Mrs Harvey, Wolverhampton
staircase renovations Oxfordshire
Mr & Mrs Latham, Oxfordshire
Flannery, Leigh
Mrs Flannery, Leigh
Jackson, York
Mr & Mrs Jackson, York
We are absolutely delighted with the stairway. Two very pleasant and professional carpenters arrived promptly of 8.15. Worked all day and cleaned up after, altogether did a very satisfactory job. We will be very pleased to recommend your company to others."
Mr & Mrs Agate, Widnes
We're both thrilled to bits with the staircase, it looks fabulous!”
Mrs Booth, Lymm, Cheshire
We are really pleased with the new staircase. They have done a brilliant job. The workmanship is second to none. The men were both professional and friendly. It was a pleasure to have them in are home . I would have no hesitation in recommending your to family and friends . Thank you very much all of you.
Mr & Mrs De Asha, Merseyside
Brown, Chesterfield
Mr & Mrs Brown, Chesterfield
Mansfield, Cheltenham
Mr & Mrs Mansfield, Cheltenham
Dansey, Orpington
Mr Dansey, Orpington
We would like to congratulate your company on the recent installation of our super staircase, the quality and finish is superb. Your installation engineers were impressive, no touch up of plastering or painting was required, they were brilliant - and they liked my cakes! Well done to all involved, we will definitely highly recommend your company. Thank you all."
Mr & Mrs Newman, Gloucestershire
Absolutely superb, it made the hallway seem larger and lighter and we are delighted with the job. Everybody who comes to the house comments on how good it looks, I would highly recommend Abbott-Wade."
Mr & Mrs Hardman, Rainhill
Suffice to say, I am truly delighted with the craftsmanship and professional approach of the team and would be happy to recommend your company to everyone who asks.”
Mr Wilson, Barnoldswick, Lancashire
Reeve, Winchester
Mr & Mrs Reeve, Winchester
Mansfield, Guildford
Mr & Mrs Mansfield, Guildford
Lloyd, Higher Walton
Mr & Mrs Lloyd, Higher Walton
What a fantastic job the fitting team have done! They were very polite and nothing was too much trouble for them. I would recommend them to anyone, thanks once again for a job well done.”
Mr & Mrs Jones, Leeds
staircases Huddersfield
Mr & Mrs Hunter, Huddersfield
Middlehurst, Aintree
Mr & Mrs Middlehurst, Aintree
Clean and Tidy, excellent finish to the work looks superb and very modern. Professional job I would recommend you to anybody."
Mrs Lane, Liverpool
Needham, Bicester
Mr & Mrs Needham, Bicester
oak glass staircase cheshire
Mr Hughes, Cheshire
Thank you so much for a job well done. From the initial sale to the final fit, the service has been first class. We couldn’t be more pleased. We can only speak highly of your firm and would have no hesitation in recommending you to other people.”
Mr & Mrs Connolly, Manchester
I would like to thank Mike and Craig for doing an excellent job. It makes a pleasant change to have such professional, punctual and amiable people working in our home. Many thanks again and we will certainly recommend your company in the future."
Mrs Jenkins, Wigan
Excellent job. Very pleased with our staircase. Pleasant workmen, helpful and friendly. Very clean and very tidy."
Mrs Hemingway, Blackpool
I am extremely happy with the service I received right from start to finish. The fitters were excellent and it was nice knowing them. Once again, I am thankful for all the help and advise I received from you. Please extend my special thanks to the design team and the fitters.”
Mr Kumar, Hounslow, London
Staniszewska, Bristol
Mrs Staniszewska, Bristol
staircases hartshill
Ms Luton, Hartshill
Deft, Leicestershire
Mr & Mrs Deft, Leicestershire
Ash, Sevenoaks
Mrs Ash, Sevenoaks
Rob and Lee completed our staircase earlier this week. They are excellent ambassadors for your company - friendly, helpful and polite and they did an excellent job too. We are delighted with the result and won't hesitate to recommend Abbott-Wade."
Mr & Mrs Dowlman, Lincolnshire
Taylor, Yeovil
Mr & Mrs Taylor, Yeovil
To say we are thrilled with our new staircase in an understatement. So refreshing to have tradesmen in our home that deliver on what they promise - stunning glass staircase and professional and courteous fitters. Thank you Abbott Wade!"
Bill & Dianne, Cheshire
staircases manchester
Mrs Unsworth, Manchester
Staircases Warwickshire
Mrs Brown, Southam
Gill, Portsmouth
Mr & Mrs Gill, Portsmouth
Shelton, Iiford
Mr & Mrs Shelton, Iiford
Many thanks for your professionalism from start to finish of the transformational staircase. All the workmen who have attended our home have been friendly and professional and are a credit to your Company. The stairs seem to be a talking point now whoever walks in through our front door and will be the first to recommend your Company to friends, family and colleagues who ask about our staircase.”
Mr & Mrs Bevis, Bolton
staircase refurbishment merseyside
Mrs Townson, Merseyside
Could I just say I thought the two young men who fitted my staircase were brilliant. Very professional but friendly and polite and hard working. I am over the moon with my new staircase and would recommend you without hesitation. From my first contact with your company through to now, been first class service. Thank you to all involved."
Mr & Mrs Shipsides, Warrington
I am delighted with my new staircase.  Mike and his team were amazing, so pleasant, efficient and tidy, and the end result is even better than I had hoped.   Thanks goes to our designer for his good advice and help in deciding what would be most suitable for our house. It has been a pleasure to deal with your company and I would recommend you to anyone who is considering having similar work done"
Mrs Hewitt, Oxford
Firstly let me say how absolutely thrilled I am with the work, really, really happy - an amazing transformation which has way exceeded my expectations (and worries!). As for the team, they were so hardworking (a very long and hardworking day), professional and knowledgeable. More importantly, they did really work as a team to the extent that you could use them in Teamwork Videos - they chatted along together, lots of singing, discussing next steps and/or optimal solutions to a problem such that I really enjoyed having them here & listening to their banter and chat. All in all, a very positive experience. Thanks again for a great outcome which is much appreciated."
Mrs Barnett, Cobham
We are extremely delighted with the result. We feel we must come comment on the professionalism of your fitters.  They arrived on time and their work ethic is to be commended.  They were cheerful and very helpful and answered all our queries.  We would highly recommend both them and your company to anyone who wishes to transform their home.”
Mr & Mrs Elliott, Durham
We are very pleased with the new staircase, it is looking good – Thank You. Your ‘Chippies’ worked hard and have done an excellent job.”
Mr & Mrs Rogers, Llandudno, North Wales
Clean and tidy, an excellent finish too. The work looks superb and very modern. A professional job, I would recommend you to anybody."
Mrs Lane, Liverpool
staircases-lancashire
Mr Tournay, Lancs
Mr & Mrs Cusa, Exeter
Duffill, Somerset
Mr & Mrs Duffill, Somerset
Good Morning, Please pass on our thanks to all concerned in the fitting of our new staircase, which was completed on Tuesday of this week. We are absolutely delighted with the work carried out. We had an old dark wood, open tread staircase and it has been replaced with an oak and glass one. It has completely transformed our hallway. The work carried out is of the highest quality and it was a pleasure to have Mike and his team in our home working. The disruption was kept to a minimum and we would have no hesitation in recommending your company - in fact we have already done so! Thank you once again."
Mrs & Mrs MacRae, Hertfordshire
Wow! An amazing job & super speedy. The lads did a fantastic job making sure I was 100% happy. They are a credit to the company and the stairs have transformed our house. Thank you."
Mrs Winstanley, Congleton
The guys did a wonderful job - the glass staircase makes the hallway look bigger and brighter and everyone has commented on the transformation. They exceeded our expectations on every count and were a pleasure to have in our home. What's more they cleaned up after themselves and left the area spotlessly clean on completion."
Mr & Mrs Frodsham, St Helens
The guys did a great job and we are thrilled with how the stairs and hallway have been transformed. All at the Company should be very proud of the quality of work and service standards you deliver.”
Mr O'Dwyer, Solihull
staircases surrey
Mr Notton, Epsom
Sayer, Billinge
Mr & Mrs Sayer, Billinge
Price was a big factor, but also the fitters being employed by the company, not requiring complete payment until completion, demonstrated to me that you have a lot of confidence in what you do. We also felt very comfortable with the way in which Peter made his pitch, he was very genuine.”
Mr Norwood, Staffordshire