Category Archives: Staircase Stories

Staircase Stories

Whether in a terrace or a town house, a mansion or a maisonette – every staircase has it’s own unique story. Abbott-Wade have been collecting some of these stories on our travels around the country; finding out out the reasons for transformations, the history and inspiration of staircases in homes just like yours.

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Real Customers

We’ve travelled the length and breadth of the country transforming homes with our staircase renovations and new flights. These staircase stories have been completed by real Abbott-Wade customers in their own homes. Browse through these pages written by Abbott-Wade customers, chances are there’s a staircase very similar to your own. Who knows, maybe the story of your own staircase will one day feature amongst these pages.

Screen Shot 2016-07-11 at 13.11.42  Mrs Catesby & Mike Wade  Mr Rose & Mike Wade  Mr & Mrs Slater  White&Glass4


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Case Studies

Customer Testimonials

Staircase Stories: James and Shelagh, Warwickshire

When Chartered Surveyor James – from Shakespeare’s own county and with the Bard’s grace and eloquence, had decided that his current staircase did nothing to compliment the original architecture of his home.  James and his wife Shelagh decided the time was right to breath new life into their stairs with a call to Abbott-Wade. Chunky, oversized oak newel posts replaced those of the original staircase with embedded glass securing the balustrade.

“After thirty years, the house at last feels ‘all of a piece’; the cornerstone of the aesthetic is now in place.  The historic and the contemporary are now in harmony.  A very satisfactory, and very satisfying, result.” – James & Shelagh

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Staircase Stories: Mr & Mrs Cooke, Oxfordshire

Mr & Mrs Cooke in Henley-on-Thames, Oxfordshire had been without a staircase balustrade for many years and the advent of grandchildren prompted concerns for the safety of visiting youngsters. A new balustrade in-keeping with the rest of the staircase was needed, not a problem for the Staircase Specialists! Big or small, there’s a solution for all.

“Your prices were keen and your designs suited what we needed.” 

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Staircase Stories: Mr & Mrs Farrall, Derbyshire



Keen to show off her new staircase with a newly fitted carpet, Mrs Farrall in Derbyshire was so pleased she even sent us in this photograph. Her carpet works beautifully with the stairs and wall colouring and sets off the bottom oak step perfectly. We always love to see the completed project once customers have added their own finishing touches.

“The whole process from quote to completion was professional and seamless, even the minor snagging issues at completion were dealt with promptly and satisfactorily.” – Mrs Farrall

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Staircase Stories: Mr & Mrs Dowlman, Lincolnshire

“The hall stairs and landing will be worthy of inclusion in Country Life magazine!” 

There are many types of staircase, in all shapes and sizes. Open tread staircases are a great way to add an open feeling to a living area. However, even an open tread staircase can need a bit of TLC eventually and Abbott-Wade were the obvious choice for Mr & Mrs Dowlman in Lincolnshire who wanted to replace old ranch rails to create a bright glass staircase. As other work in the home progressed, the completed staircase provided the vision and drive to ensure the rest of the project was completed to the same standard:

“Needless to say we are delighted with our revamped staircase.  At the moment it is a beacon of delight in a sea of disorganisation!”

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Abbott-Wade turn disappointment into delight

split level 22This a tale of disappointment turning to delight and involves a lovely lady from Buckinghamshire.  After paying her deposit to another leading staircase company following their sales visit, Mrs Paxton was disappointed when her deposit was returned and she was told that they would being unable to complete her installation. She would only become a happy customer once she she turned to Abbott-Wade.


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Staircase Stories: Mr & Mrs Avery

staircases CambridgeshireEvery staircase has a story and from time to time customers share their staircase stories with us. Mr & Mrs Avery are two such customers, a shortened version of their story can be found in our casestudies but details of their full journey could better help you to imagine how the process could work for you. They’ll take you from their first steps of shopping around, the design and installation process, right through to the completed project.

“Hopefully, the text is not too long but we were keen to express just how delighted we were with the whole experience.” – Mr Avery

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