After being let down by another staircase company, Mr & Mrs Thurley found Abbott-Wade who exceeded all their expectations.
“The new staircase looks grand and stunning in place and we are delighted with the outcome. It’s a pity we did not find Abbott-Wade at the very beginning of this project and can highly recommend them for their professional service and high quality product.
 

Why a new staircase?

“We purchased our house in 1976 and for that period was quite modern in style with the staircase dividing the open plan lounge and dining area.  The stairs themselves were fairly unique with dark wood open treads and handrails with the spindles being white steel scroll work.  However they no longer fitted in with our 21st century vision so we decided that now was the time to have a complete replacement installed.”

Inspiration:

“We gave consideration to a wide range of different designs on the internet but finally decided on a bespoke staircase style which we felt would transform our living space and create a fabulous main feature when entering the house.”

Decision making process:

“We originally placed an order with a competitor but 2 weeks before installation was due to start we were advised that they had ceased trading with immediate effect.  A further internet search highlighted Abbott-Wade as a possible alternative supplier for several reasons including what appeared to be high quality bespoke products with good reviews and the fact that they were a small family run business with 20 years experience in the industry.”

Style choice:

“We chose a glass and oak double winder closed staircase with softwood treads but with an oak bull nose first step to create another room feature.  The design worked out to be exactly what we were looking for in a high quality bespoke staircase and will fit in perfectly with our planned decor.”

End Result:

“The new staircase looks grand and stunning in place and we are delighted with the outcome.  We still await the decorator, carpet fitter and new furniture to complete the picture.  At this point we have to congratulate Abbott-Wade for surpassing our expectations from the initial design visit and quote by David, site survey by Mike, Production of CAD drawings by Les and installation of the staircase by Lee, Dave and Mike all of which under the circumstances was completed in a relatively short time scale.  The team of fitters did a fantastic job with utmost attention paid to the finest detail and they were always polite, helpful and very tidy.  Overall the project has totally transformed our living space and created a main feature to be proud of when entering the house.  The first word said by a number of relatives and friends visiting us after the installation of the staircase was “WOW”.  It’s a pity we did not find Abbott-Wade at the very beginning of this project and can highly recommend them for their professional service and high quality product.”