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Abbottwade

Monthly Archives: December 2017

What makes us different?

There’s a few staircase companies out there. If you’re reading this no doubt you’ve been shopping around and come across some of them for yourselves. However, please don’t tar us all with the same brush, because there’s quite a few things which set us apart from the rest.

You probably already know that we’ve been specialising in new flights and staircase renovations for over 20 years – since 1996 in fact. You probably also know that we’re a family run business which has many advantages for both us and our customers. But look a little deeper and you see that there’s other subtle differences which mean that Abbott-Wade is more likely to be the best match for you.

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What our customers say: Customer Service Is Important

“We were keen to express just how delighted we were with the whole experience – Thanks for a great service.” – Mr & Mrs Avery, Cambridgeshire

At Abbott-Wade, we know that transforming your staircase is an investment of your time as well as the financial commitment. We understand that customer service is important to our customers. As a family business, we make a point of treating our customers the way we would expect to be treated: With respect, patience and kindness.

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Staircase Stories: Mr & Mrs Thurley, Broadstairs, Kent

After being let down by another staircase company, Mr & Mrs Thurley found Abbott-Wade who exceeded all their expectations.
“The new staircase looks grand and stunning in place and we are delighted with the outcome. It’s a pity we did not find Abbott-Wade at the very beginning of this project and can highly recommend them for their professional service and high quality product.
 

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