Keen to show off her new staircase with a newly fitted carpet, Mrs Farrall in Derbyshire was so pleased she even sent us in this photograph. Her carpet works beautifully with the stairs and wall colouring and sets off the bottom oak step perfectly. We always love to see the completed project once customers have added their own finishing touches.
“The whole process from quote to completion was professional and seamless, even the minor snagging issues at completion were dealt with promptly and satisfactorily.” – Mrs Farrall
Why a new staircase?
When we moved into our new house, following relocation from Berkshire, we were lead to believe the house was immaculately presented, but on closer inspection this was not the case. The stairs in particular were old fashioned, cheap material and badly painted in order to just to tidy them up pre sale. So this was on out hit list to renovate and soon!
I had always longed for a modern bespoke staircase – even at our previous house as we renovated this ourselves, but thought it was only available to the elite/affluent among us. A friend happened to post pictures on social media of her recently renovated staircase by Abbott-Wade which prompted us to make contact for an appraisal/quote.
Decision making process:
Prior to learning about Abbott-Wade, we had spoken to local carpenters, but we felt they were unable to deliver the desired staircase, actually managing to worry us that it was unachievable. Based on the recommendation from my friend and the visit from Colin we did not feel the need to approach any other Company – we put our trust in Abbott-Wade.
The whole process from quote to completion was professional and seamless, even the minor snagging issues at completion were dealt with promptly and satisfactorily.
Colin was helpful, knowledgeable, most of all non pushy in his promoting of the product, he especially delivered all of his promises – a rarity these days!
Our fitters were helpful, polite and incredibly talented. We are ecstatic with the finished project and it has radically transformed our hallway and main entrance. All my neighbours are intrigued and have come to view and we are now the envy of the street.
A special thank you to Craig, for putting my mind at ease.
Although this project was a tad over budget – it was worth every penny! With special thanks on a job well done to all involved, including those behind the scenes.